This is hgbnfd's TrustRating, which is based on both the number of reviews hgbnfd has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful hgbnfd has been to the Kudzu community.
They are rude and unprofessional. The place is dirty, and they do not have cleaning sprays for the equipment. Very busy at all times, you can wait 15 minutes to use the equipment and a lot of them are broken.