Trying to talk to the bank about an overage fee of 35 dollars that what not caused by you is like talking to a brick wall. They claim that it wasn't their fault, so I am stuck with the fee plus the fees on top of the fee because my account was in the negative because of their fee and they will continue to charge me a fee until I bring my balance to a 0 balance which continues to be in the negative because of the fees the pile on.I can't keep up. yesterday refunded me 2 fees of 70 dollars for "courtesy" but still got me for 160 dollars of unwarranted fees that were not even mine. They rob you blind. They have a calculator that says if they would refund me my fees which I was denied. never over, always positive balance,but couldn't help me when they were the ones that put me in the negative. They completely took advantage and robbed me of my money. Teller told me they changed things about 8 months ago because the bank was getting mad that overage fees were being refunded so they came up with a calculator system of how much and who could be credited. What is that so she can have her money credited back to her,but no we don't like you so no because you don't have a savings account with us. What? Watch out for bank of america.
Posted: 7/16/2009 • Link to this review