Bankston, Stephen DMD

3 star rating 14 Reviews

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2501 Windy Hill Road SE, Suite 150Marietta, GA 30067

Kudzu - Best Of Winner

Reviews

  • Bankston, Stephen   DMD - Marietta, GA -  HappiestMotherInTheWorld

    Reviews: 1

    Absolutely Wonderful Experience
    HappiestMotherInTheWorld (1 review)
    9/10/2016

    My daughter was recommended to Dr. Bankston to have her impacted wisdom teeth removed. She was extremely nervous about the procedure. We came in for a consultation and Dr. Bankston explained the procedure in great detail. They also played a video for me and my daughter that also explained the procedure. Everyone in the office was very nice and friendly. I was able to schedule my daughter's surgery the same week. On the day of the procedure everything went exactly as Dr. Bankston and his staff explained at the consultation visit. My daughter had very little swelling an only took the pain medication for the one day. I was extremely happy with the professionalism and excellent care that we received. It truly was an absolutely wonderful experience.

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    Project Details

    impacted wisdom teeth removal

    Area Marietta, GA

    Cost $1,000 - $2,999

    Date July 2016

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  • Bankston, Stephen   DMD - Marietta, GA -  unhappyPT2016

    Reviews: 1

    Dental surgery
    unhappyPT2016 (1 review)
    6/29/2016

    Staff - unprofessional Doctor - don't trust a word he says. He tells you one thing and does another Dr. Bankston treated me for an extraction. Beware of false charges!!! Double billing for services he claimed you had and you actually did not like anesthesia when you were fully awake. I wonder how many patients do not check their bills and e.o.b. from their dental insurance to find that

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    Project Details

    Staff - unprofessional Doctor - don't trust a word he says. He tells you one thing and does another Dr. Bankston treated me for an extraction. Beware of false charges!!! Double billing for services he claimed you had and you actually did not like anesthesia when you were fully awake. I wonder how many patients do not check their bills and e.o.b. from their dental insurance to find that

    Area Atlanta, GA

    Cost $1,000 - $2,999

    Date April 2016

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  • Bankston, Stephen   DMD - Marietta, GA -  VanessaGomez

    Reviews: 1

    I loved it/ Me encanto !
    VanessaGomez (1 review)
    12/26/2013

    Mi madre fue tratada por Dr.Bankston no hace mucho tiempo, para una sola extracción del diente. Tengo que decir que era muy profesional y nos dio un montón de deatails de cuál será el procedimiento, tales como, él y su personal hizo que mi madre se sienta a gusto con el procedimiento de la cirugía. Me gustaría ir a verlo sin siquiera pensarlo dos veces! Gracias Dr.Bankston fue un placer.

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  • Bankston, Stephen   DMD - Marietta, GA -  Dragonlady35

    Reviews: 1

    The Worst Pre-Patient Experience
    Dragonlady35 (1 review)
    4/05/2013

    On Wed 4/4/3/13 I visited Dr. Bankston's office wanting information on having a molar extracted. Wghile speaking with the staff, I had a chance to speak with Dr. Bankston. I advised him that I did not want to be sedated and would prefer local anastesia. Dr. Bankston did advise that he prefers sedation to make the patient more comfortable. I again informed him that I am paying out of pocket and would prefer local anastesia instead, he said in some case he would do a local anastesia only after he consults with the patient. Later that say I called to schedule a Saturday appointment, and the young lady continued to try a persuade me to go along with sedation. After she recalled who I was from walking in earlier that day, she told me she would talk with Dr. Bankston and give me a call back. Today, 4/5/13, I called the office and s/w one of the assistants who also remembered me from walking in on Wednesday. I recapped the situation and told her that no one had called me back. She went on to further state that Dr. Bankston would not perform the procedure without sedation and that I would have to go somewhere else if I wanted local anesthesia. Let me note that I have seen several reputable specialist regarding this issue and all agree that the extraction I need can be performed with local anesthesia. I will also not that the charge for sedation by Dr. Bankston's office is $250 v. $90 for local anesthesia. The only reason that I have been given for his opposition to local anesthesia

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  • Bankston, Stephen   DMD - Marietta, GA -  HelenBrew

    Reviews: 1

    Great Experience
    HelenBrew (1 review)
    11/14/2012

    I had a dental implant done and it was the best experience. I was really nervous and Dr. Bankston was really patient, understanding and caring. The recovery was quick and painless. My dentist was amazed that Dr. Bankston was able to place my implant in the small place that he had to work with. Now I feel great about my smile again!

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  • Bankston, Stephen   DMD - Marietta, GA -  TheToolGirl

    Reviews: 9

    Two very different experiences. Undecided.
    TheToolGirl (9 reviews)
    11/09/2011

    I had earlier written a harsh review about my 2 visits to Dr. Bankston's Galleria office for an extraction. My visits were summed up as "long wait times and a staff and doctor that were detached, emotionless, never made eye contact other than to call you or have you sign papers - engineered to service, but never connect". Again, this was 2 visits in a row. Effectively it set the standard. By the 3rd visit I had been conditioned to the waiting game. The woman waiting next to me was not. After 45 minutes, she had words with the staff, and then simply left. I was 10 minutes from doing the same when I was called in for my visit. Everyone this time was friendly. Dr. Bankston even apologized for having to hurry the visit. "They're trying to keep me on schedule", he said. The week before Thanksgiving, my regular dentist had installed a temporary bridge while my extraction healed. The day before Thanksgiving, the bridge came loose. My dentist's office was closed. I called Bankston's Galleria office. They offered to fit me in at the Windy Hill location. The wait was acceptable given the circumstances. Dr. Bankston was funny and friendly as was the entire staff. They said "no charge" and I was on my way. I felt that I had to rewrite my review. They cared for me on no notice the day before a holiday, and they did so with a wonderful attitude and service. Let's hope future visits mirror this event.

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  • Bankston, Stephen   DMD - Marietta, GA -  MarymotherofJane

    Reviews: 1

    Best surgeon you could ever hope to get!!!!
    MarymotherofJane (1 review)
    8/02/2011

    Dr. Bankston extracted my daughter's wisdom teeth two weeks ago. I wish he had been around when I had my teeth extracted. The experience went exactly as he described in the consultation visit. We were in and out of his office in 90 minutes. My daughter had minimal swelling and she only used three pain pills after surgery. I was really impressed when I received a phone call from Dr. Bankston the evening after surgery to check on my daughter. Dr. Bankston and his staff are a real class act !!!!!

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  • Bankston, Stephen   DMD - Marietta, GA -  vlinda

    Reviews: 1

    Wonderful surgeon
    vlinda (1 review)
    8/02/2011

    My daughter had surgery for her wisdom teeth with Dr. Bankston 8 days ago and the experience was great. He was very kind and understanding, as my daughter was very nervous. She is feeling great after her surgery. Dr. Bankston is a great surgeon, definitely would recommend him!

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  • Bankston, Stephen   DMD - Marietta, GA -  carmichaelsmom

    Reviews: 1

    Malpractice
    carmichaelsmom (1 review)
    7/25/2011

    This dentist is being sued for Malpractice in Cobb County on 8/22/11 . Patients beware as this dentist is not only unprofessional but uses fowl and abuse language.

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  • Bankston, Stephen   DMD - Marietta, GA -  tigerbait68

    Reviews: 1

    The Best!
    tigerbait68 (1 review)
    7/15/2011

    I had a biopsy for a spot on my tongue - possibly very difficult and painful. Dr. Bankston did a fantastic job in every aspect, from explaining the surgery to making sure I knew what aftercare I needed. His staff is highly competent and seriously concerned about me. I am very thankful that I was referred to Dr. Bankston.

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  • Bankston, Stephen   DMD - Marietta, GA -  littlesue

    Reviews: 1

    Love the experience
    littlesue (1 review)
    5/20/2011

    I had dental implants done last week at Atlanta Oral& Facial Surgery, I am very satisfied with the results. Dr. Bankston is very nice and makes you feel very comfortable about the whole thing. The staff is also very nice and makes you very at ease. I would recommend them to anyone who is thinking about implants, etc.

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  • Bankston, Stephen   DMD - Marietta, GA -  Caren23

    Reviews: 1

    Thank you Dr. Bankston and staff!
    Caren23 (1 review)
    1/25/2010

    Dr.Bankston and his staff were friendly and professional. He took his time to explain the entire surgical procedure and answered all my questions and concerns. The day of the surgery I was nervous, but the staff made me feel very comfortable. I was so satisfied with the surgery I later refered my mother and nephew who also were happy with their experience. I highly recommend Dr. Bankston if you need a oral surgeon.

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  • Bankston, Stephen   DMD - Marietta, GA -  MSHenry

    Reviews: 1

    Worst Oral Surgeon
    MSHenry (1 review)
    12/03/2008

    Dr. Bankston and his office were so unhelpful during my consultation and surgery. It was the worst healthcare experience I've ever had. He did not explain my options with the procedure, and I had to have the entire process redone by another oral surgeon who charged way less than Dr. Bankston.

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  • Bankston, Stephen   DMD - Marietta, GA -  atheneum

    Reviews: 1

    Consider carefully
    atheneum (1 review)
    4/15/2008

    I have been to his office three times now. Waiting times were between 1 and 2.25 hours. When I finally got to see this doctor, he spent no time explaining anything about after-care. His front desk staff is just as bad. During my second visit, I asked the front desk clerk to be sure to phone in my prescription to my pharmacy so that I wouldn't have to wait at the pharmacy counter in pain after my surgery. Did they do it? Of course not! The clerk knew very well that I wouldn't be able to double-check in my sleepy state coming out of surgery and took full advantage of it. The billing team at this office will send you a complete bill for everything immediately. They do not wait for the insurance and then invoice you for the remainder. I wonder if they are hoping to scare people into paying the whole thing while they collect the insurance on top of it. I would suggest that you explore other options before scheduling your appointment at this office.

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Business details

Treatments Offered

  • Arthroscopic Surgery

Special Services

  • Disability Evaluations
  • Female Staff
  • Health Education
  • In-Office Procedures

Diagnostic Testing

  • Biopsies
  • Computer Imaging
  • X-Rays

Kudzu's "Best Of" Winner

Bankston, Stephen   DMD - Marietta, GA - Best Of 2012 - Kudzu.com

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 2:00pm
  • SAT
  • 7:00pm
  • 2:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Diner's Club
  • Discover
  • Mastercard
  • Money Orders
  • Paypal
  • Personal Checks
  • Visa

Year Established

1997

Languages Spoken

  • English
  • Other
  • Spanish