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These guys are AMAZING!!!! This was the BEST experience I've had with any type of home repair. They went the extra mile...extra few miles actually. They set the standard for great service and I highly recommend them. They saved the day and are my heros!!!
Posted: 7/02/2011 • Link to this review
We want to thank everyone for the kind thoughts. It is very nice to feel appreciated. We definitely look forward to working with all of you in the future!
I have used Barron's twice now and had the pleasure of doing business with David both times. The first time was in February to replace an igniter on one of my furnaces. This time, it was to take a look at a possible leak in one of my A/C units. On both occassions, the experience has been wonderful. The service was quick, friendly and affordable. First of all, I was scheduled for a service call tomorrow and David showed up this afternoon. That was a welcome shock. For both visits, David never left me wondering if I was paying too much for the services I needed. I like to be an "informed consumer" so I like to see what's being done during the repairs. David answered my questions and showed me what he was doing. This is a great company to use and I would recommend Barron's to anyone needing heating and A/C service. When it's time to get a new system, Barron's will definitely be on the top of the list thanks to these experiences.
Posted: 5/23/2011 • Link to this review
We used Barrons to install a new HVAC and were delighted with them in every way - they go the extra mile. They came back out twice to fix an issue that turned out to be a switch (not their problem and to improve the drainage which had been done incorrectly with previous system. They are prompt, friendly and knowledgable. Everyone should use them!
Posted: 5/19/2011 • Link to this review
I have used Barrons both for service calls and to replace my entire furnace and central air. David is always unbelievably fair and honest. I called him Sunday morning when my air went out and he was there within an hour. Plus he is a very nice guy.
Posted: 4/11/2011 • Link to this review
Its been a year now since Barron's replaced a 25 year old HVAC system in my home. They installed a system that was a great value with respect to performance, price, and warranty. I researched the market extensively before going with them and am quite satisfied. They have been quick to respond to service. I would recommend giving them a call.
Posted: 3/04/2011 • Link to this review
No AC the first time I tried it this year. David came the next day and, after much sleuthing, found the wire the squirrel had chewed through. That made it work but my old system was on its last legs. David sent Matt to replace it. The work was done neatly and thoroughly and the price was reasonable. I trust Barron's to help me with both AC and Heat.
Posted: 2/12/2011 • Last edited: 4/18/2011 • Link to this review
This dude always plays some tricks when a bad element needs to be replaced. So, you better shopping wisely and do not want to become his ATM.
Posted: 1/24/2011 • Last edited: 1/30/2011 • Link to this review
Unfortunately, there are people who believe they should pay us the discount prices for supplies that they find on the internet. We buy our stock from reputable suppliers, who give us excellent prices because of the volume of our business. This means we can give you great prices PLUS warranties on parts and labor. Yes, you could buy an element more cheaply on the internet and get someone off the street to install it for you - but why would you want to?
I recently experienced an outage to my heating system on a Saturday. After searching through the Kudzu referrals/reviews, I was not able to find many companies that had weekend service hours, UNTIL I stumbled upon Barron's Heating and Air Conditioning. I called and spoke with David who was very professional and knowledgeable. He was able to come out to my home within a few hours. Fixed a blown fuse within 10 minutes. And the best part was that Barron's gave me the BEST repair price out of all of the companies I contacted. I will continue to use and refer them to everyone I know. ~Satisfied Customer~
Posted: 12/04/2010 • Link to this review
I had them come over for a service visit and paid the $60 fee. Their price proposal to fix my cooling system included the cost of a new evap coil that was still under warranty. I check with competitors and they also identified this and I got the job done for $800 LESS than what Barron's had proposed to me. I felt like they were trying to nickel and dime me during their visit - and this suspicion was fully confirmed by saving over $800 by going with Triad. --- In response to Barron's response: 1) I told Barron's my house was bought new in Year 2007. Every other competitor immediately knew that the evap coil would still be under warranty. And it was. Thus, there was significant savings compared to Barron's quote that included "purchasing" a new one. 2) My conclusion - A) Barron's is honest but incompetent and not fit to do this line of work OR B) they were trying to make me pay for a new evap coil that they would have got free of charge with it still under warranty.
Posted: 11/30/2010 • Last edited: 1/24/2011 • Link to this review
Response to review on 11/30/10: Our service charge is $56, not $60. At the time, there was no indication that the evaporator coil was under warranty. For the customer's sake, we hope that their system issues were completely and correctly addressed. It seems very unlikely to us that another company could do a job for $800 less than us, and do it right. Response to reply on 12/1/10: As before, we wish you the best of luck. Have a wonderful holiday season, and a joyous and prosperous 2011.
Back in June my AC stopped working. We were not getting any cool air. We called several companies and a couple would say they were coming to our home and never showed up finally I found Barron's we called and got an immediate response they showed up when they said and service tech Raymond was Great! He explained to us what was wrong and our options. Highly recommend Barron's !
Posted: 10/21/2010 • Last edited: 10/27/2010 • Link to this review
I live in another state and own a home in the Atlanta area that I lease out. When my tenant called me with AC issues I called Barron's HVAC and I can't say enough about the quality of service I have received. The owner, David, was prompt at responding to my calls and had the problem taken care of within a couple of days. He communicated with my tenant so as to not inconvenience her as well as with me to keep me informed about what repairs were needed and what the price would be. There were no surprises and I felt confident every step of the way in the work that ways being done. Unlike many service professionals, David explained things to me simply and thoroughly while never making me feel like an idiot. It's easy to take advantage of a homeowner who lives out-of-state, but David's price was extremely fair compared to what other companies were asking for similar work. I would defintely use Barron's again.
Posted: 9/23/2010 • Link to this review
We met the owner when he was with his previous company and not strayed away from him with the new company. Came out today, and instead of making us buy a new motor for our AC unit, the servicemen fixed it and showed me how to do it if I ever need to again. Great guys! Our friends love them too. -Greg-Lawrenceville
Posted: 9/21/2010 • Link to this review
I am a repeat customer from a year ago. I called David at 10 am, he was at my door at 11am, and his guys were at my house at 1:30pm to fix my broken furnace. He could have said we needed a brand new entire HVAC unit but instead was honest and told us our AC was fine, we just needed a new furnace! THAT'S honesty you can trust! And, beyond that, David and his company are ALWAYS thinking about my family, down to knocking on the door instead of ringing the bell knowing that my children were sick and he didn't want to wake them. THAT is why I return to them. Trustworthy work and considerate people. Thanks again, David and Barrons!!! You are FANTASTIC!
Posted: 9/10/2010 • Last edited: 12/15/2011 • Link to this review
I am embarrassed that I recommended Barron's to a friend based on Kudzu reviews. Serviceman was in and out in less than 15 minutes, didn't diagnose anything, and the problem was worse when he left. The service man was told the compressor was slogging oil with high side going from 200-500psi. Serviceman didn't even put his gauges on the high side. Instead he put gauge only on low side and injected 2# of freon, hosed off condenser coil and immediately left. Less than 15 minutes later compressor was again shutting down due to over charge of freon. Slogging will destroy a compressor quickly. Customer left message on Barron's answering machine. Call was never returned. Save your money and look elsewhere!
Posted: 8/10/2010 • Link to this review
We were actually the second company to be called out, and we went on a Saturday for $56. Like the previous company, we told this customer that the compressor needed to be changed. Our technician washed the unit for free after measuring the high head pressures. This was to bring the head pressure down and to try to prolong the life of the compressor. The Freon was added to try to cool things down. We used Band-aids on the problem, since the customer did not want to address the real issue, and unfortunately the Band-aids were not enough.