took my lawn mower in for service. i always mark my oil filter so i know if it has been changed or not. my filter still had "the mark" when i picked up my mower. i mentioned this to the service manager, he referred me to the owner who promptly accused me of being a thief and a lair. he claimed that i was trying to "steal" an oil filter from him and he was not interested in seeing the mark i had made on the old filter.
Posted: 11/29/2010 • Link to this review