I cant believe they have customers! I took my husbands golf shirts & they came back with a foul smell,I went back thinking I would get shirts redone & Sorry from them..much to my surprise they started to speak among them self in Spanish and arguing that they cleaned them & didn't smell bad! I asked to speak to owner never got a call back! I never been so upset & disrespected.If you need dry cleaning done with a great care Don't go there!!!
Posted: 6/07/2011 • Link to this review
This is the WORST cleaner I've ever used. They lost my shirt over a month ago and have been giving me the run around for weeks to get a reimbursment. I've requested to talk to the owner and he won't call me. They've basically treated me like a criminal over something they did wrong. They also have some of the rudest (not all) empolees in Carmel Valley. It's too bad they have such a good location because they will never go out of business and let a good cleaner come to the area.
Posted: 8/22/2008 • Link to this review
What a shame -- the owner/manager seems nice but something about their process DOESN'T WORK. I used them for about a year and my clothes consistently SMELLED LIKE PERSPIRATION and still had wearing-wrinkles in them when I picked them up. Also, their process of having to enter each and every item into their computer when you drop off is cumbersome and inefficient and takes way too much time. It's unfortunate because their location is so convenient.
Posted: 3/20/2008 • Link to this review