This is MsVirgo's TrustRating, which is based on both the number of reviews MsVirgo has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful MsVirgo has been to the Kudzu community.
I've been here for pedicures only. They're pretty good but always call me back after making an appt. to try to change it to a little later. That's annoying. Lena is great because she listens to what you want.