|Kudzu Category Sponsors|
I needed repair work done on low voltage wire after a lightning strike. On the first day, the tech arrived with no testing equipment to test the line or cable pairs. After 5 hours on day 1, trekking back and forth between jacks and the demarcation point, the job was still not fixed. Came back 6 days later for another 2.5 hours and still no resolution to the problem. Brought testing equipment this time, but suggested for me to run a line along the wall, 12 feet, to another jack, in order to get a phone working, when there is a jack directly behind this phone. Their standard answer to solve my issue was to rewire the entire house completely with new wiring. I called another company and within 1 hour, they had all 11 telephone jack working. I question Belco's ability to perform satisfactory work on low voltage lines. If you have a VOIP telephone system, go else where.
Posted: 9/08/2015 • Link to this review
I've had Belco come to my house several times for various electrical projects. They most recently hung a chandelier in a 2-story foyer, provided the necessary outlet for a flat-screen TV, installed ceiling fans on my porch, and installed shop lighting in my basement. The technicians possess a high level of expertise and are always professional. Belco is a solid, A+ company!
Posted: 9/28/2010 • Link to this review
I am not a fan of Belco. They did some outdoor lighting work at my home, but when the lights did not work, they refused to come back. I had to call a second electrician who discovered they used indoor wires and clips on this outdoor job. They refused to refund my money.
Posted: 6/19/2008 • Link to this review
I had Belco Electric come out to install 2 canned lights with switches and 2 remote controls for ceiling fans in my newly constructed house. After 7 hours on the job, the technician had not satisfactorily completed any of these jobs. I needed to put in couple hours of work myself to get the canned lights installed and, when the technician left, I was left with two holes in my wall and no working remotes in my ceiling fans. I was met with a total lack of accountability when I contacted the main office the next day. When I asked him why holes were cut in my wall before identifying for potential blockages behind the wall, I was told they cannot anticipate these things. When I asked him why the fan remotes were not working properly, he told me BOTH fan kits were probably defective. I find these answers unprofessional and unlikely. About the only positive thing I can say is the technician was friendly and tried his best. I put Belco's level of service on par with having a buddy come over to help - except it costs more!
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review
Cutting holes in the sheetrock was necessary due to horizontal bracing and plumbing pipes located within the walls at the switch locations. Before cutting the holes, we went to the customer, explained the situation, and he approved the cutting of the holes. After wiring and placing the fixtures in the ceiling, the customer requested to finish securing the fixtures himself so we could proceed with installing the fan remotes. The customer insisted on providing his own fan remotes, one of which appeared to be used and turned out to be defective as soon as it was installed. The other remote stopped working after a short period of time. We offered to provide our own fan remotes which we would warranty but the customer refused. The job was completed in the time frame given to the customer, and at the price quoted.
A little on the expensive side, but worth it. They install a 220 line and extra outlets and switches in no time. Polite and they will be getting another call from me.
Posted: 10/17/2007 • Last edited: 1/02/2008 • Link to this review
We initially hired Belco approx. 10 years ago based on word of mouth, then again 6 months ago based on good Kudzu reviews, and finally a few months ago when lightning struck our house. We were very pleased all 3 times - each time they charged the very lowest amount of an estimated price range provided via phone. One of the visits involved installing 6 new electrical outlets, which the electrician did without damaging any drywall. Another electrician went above and beyond to fix damage and ensure our electrical system was sound after lightning struck our house. If only all service providers could be this good!! Thanks again, Kudzu, for steering us in the right direction.
Posted: 9/07/2007 • Last edited: 1/02/2008 • Link to this review
I needed some fairly complicated wiring in my house done to accomodate an electric water heater located in an odd place. I got another quote first from a well known local electrical company, and the guy was clearly stumped about how to even approach it. Then Belco came out, and what a difference! This guy was a whiz - immediately found the most efficient way, and the way that would cause the least damage to my walls/ceiling. Plus it was cheaper! Needless to say, I hired them - and when he came back to do the job, it got done an hour sooner than expected and with very high quality.
Posted: 6/13/2007 • Last edited: 1/02/2008 • Link to this review
I scheduled an appointment with Belco Electric to come to my home to install a dimmer switch on a light and to install an elctrical outlet. I asked in advance for an estimate of the time required, in order to get a firm quote, and was told 1-1 1/2 hours. The technician installed the dimmer switch (<5 mins.) and informed me that he did not have the proper recepticle to install the outlet. He suggested I go to Home Depot and get the outlet and reschedule the appt., which I did. I went to 2 different Home Depots and a specialty electric store and neither had (or recoginized) what he'd written down. I called into the office and was told by the office manger, Tim, that there had been a recall within the past several weeks of this unrecognized outlet (due to fire hazard) and that it was no longer available. I told him I was annoyed that I'd spent an entire morning running around and was sure why Belco, an electrical company, could not order the required part. He seemed unconcerned about my wasted dayand said he'd call back after speaking to the technician. When he did called back, the quote had gone from roughly $250.00 to almost $700.00. To install a dimmer switch and a single electrical outlet!! This sort of price gouging is beyond unethical. DO NOT use this company and warn all family and friends of the same.
Posted: 5/22/2007 • Last edited: 1/02/2008 • Link to this review
I had a Belco electrician out to my house for a quote on 5 or 6 things we needed done. They charge $60 for a quote (applied to purchase, if they do the work). I understand why they have to charge for a housecall, however the electrician told me that if I wanted one of the items I wanted done priced separately (I had to know the price to know if I wanted wait and do it later) he would charge me ANOTHER $60. He had to price each job separately anyways to get me a one price quote, but would not itemize for me. Ridiculous!
Posted: 8/29/2006 • Last edited: 1/02/2008 • Link to this review
Extremely pleased! I contacted Belco to schedule an appointment to have my electrical panel, outlets and light switches checked. A day and time that was convenient for me was scheduled. The electrician was on time, very professional and most of all, very knowledgeable and pleasant. I highly recommend this company and will definitely contact them again if I need electrical work. What a pleasant experience!
Posted: 7/24/2006 • Last edited: 1/02/2008 • Link to this review
Changed out our fuse box to a breaker panel, hung numerous light fixtures, wired GFCI outlets and had some great ideas for our renovation. Mitch was prompt and professional. I liked him so much that I'm having him return for even more stuff. The pricing was more than fair, they have a discount program so you can get a discount all year long for electrical projects. Nine thumbs up.
Posted: 7/04/2006 • Last edited: 1/02/2008 • Link to this review