I dropped off a pair of pants to be cleaned early Feb. When I picked them up they were ruined. Since then I have been chasing them down to reimburse me. They finally responded a week ago when I involved the BBB. I rejected their insulting offer for far less than I paid. I then asked for my pants back and returned their check un-cashed. They told the BBB they would return the pants. Once the BBB closed the case they have continued to ignore my calls and have NOT returned my pants. Do not use them - there are so many other dry cleaners out there that will treat you and your clothes with respect. They are unprofessional at best and they are thieves as they have not fully reimbursed me nor have they returned my pants or my calls.
Posted: 6/03/2008 • Last edited: 6/04/2008 • Link to this review