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Benjamin franklin was referred to us by our heating and air conditioning contractor and we are very happy with the the bid we received and the service they did. Having just gone through the process of getting bids from 5 different heating companies we know how different contractor bids can be and you really have to look at more than just the bid price. We completely trust our new heating contractor so when they said benjamin franklin was who they refer to their own family and friends thats all we needed to know. They were very professional and took great care to keep their work area neat and clean.
Project Details
Date January 2018
Posted: 1/23/2018 • Link to this review
Watch out for their pricing! -- Be sure you understand exactly what you are signing up for. They charged $2300 for a job that took ll man hours (including 4 by a junior assistant). Parts were maybe $100, so the labor charge was $200 per hour??!! I know this includes some overhead and profit, but in my opinion this is a ridiculous and unfair charge. Unfortunately, I was not there to negotiate, and the estimate was approved by an inexperienced family member. The family member does not believe the final bill reflects what he was told verbally. He learned a lesson, and I have to pay for it. Beware!! PS: I find it very suspicious that of the 23 reviews for Ben Franklin on Kudzu all are 5 stars except for one. The reviews are extremely positive and glowing -- and not the wording I would expect from average homeowners. Could Ben Franklin be planting positive reviews?
Posted: 5/24/2011 • Link to this review
Ewww is all gone thanks to a great plumber-Scott! Blatant plug here for my friends at Benjamin Franklin Plumbing! Thanks BFP! I love the fact that you call before you come, you email me confirmation and you follow-up!
Posted: 2/09/2011 • Link to this review
My parents were having cabinets put in their kitchen and the guy hit a pipe in the wall with a screw. WATER EVERYWHERE! In under an hour Paul was there and cured the problem, for a great price too.
Posted: 11/05/2009 • Last edited: 10/29/2010 • Link to this review
My kitchen sink started squirting water out of the base of the facet so I called a few plumbers to come out on a Saturday for me. He was right on time, extremely knowledgeable and really just wanted to help, not sell. Which is so appreciated when you're a single woman. I highly recommend these guys to anyone!
Posted: 9/29/2009 • Link to this review
2007 & 2003 Better Business Bureau (BBB) Ethics Award;
2007 Business Owner of the Year by NAWBO;
2006 Angie's List Super Service Award;
2006 Arizona Top 50 Companies to Watch - Customer Service Award Winner;
2005 Phoenix Chamber - Community Business of the Year;
2004 Gilbert Chamber - Business of the Year;
2003 Leon Ulhorn Chairman's Award;
Rosie on the House Certified Contractor;
Family owned & operated;
ROC: 250620
* By Appointment Only
* 24-Hour Service Available
1974