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I read the two reviews below and felt compelled to comment. I went to Bernadettes originally to get a wig about a year ago and saw Rebecca. She was more compassionate and helpful than I ever could have imagined. She was more than willing to take her time with me so that I would be comfortable in my wig. My hair is now growing back and I see Cody for my cuts and Sarah for my color. They are both so incredibly gracious and my hair always looks wonderful. I can't help but think that the situations listed below are both isolated, and exaggerated. I would reccommend this salon to anyone.
Posted: 2/12/2010 • Link to this review
I cannot tell you how many times I have had to wait at least 30 minutes because the person I had the appointment with (one of the owners) was running behind schedule. This is rude and unprofessional, not to mention totally screws up my schedule for the rest of the day. I have decided to go to another salon, where they value their clients' time.
Posted: 1/27/2010 • Last edited: 2/12/2010 • Link to this review
The two owners here are arrogant and do not stand behind their product and service. They offered me a refund for my expensive human hair wig that had manufacturer defects and then retracted the offer. They also accused me of altering the wig in some way. Uncooperative and immature. Will NEVER do business with them again.
Posted: 12/14/2009 • Last edited: 2/12/2010 • Link to this review
Bernadettes is one of those hair salons that you never leave! I've been gong there for about 8 years, and even though I have switched stylists, my color and cut are always consistent. I love getting my hair shampooed, it's such a treat. It's also really affordable and I know I can trust the stylists suggestions for products.
Posted: 7/10/2009 • Link to this review
I have been going to Bernadette's for about 5yrs. I can't recall who my first stylist was, but she left. She was really good though! Shirley cuts my hair now, and she is GREAT! Have never had a bad cut! I recently started getting my hair colored there by Sarah who is SO good! WOW! I have been super pleased! All of the staff there are friendly, warm and excellent in their profession. The prices are reasonable and the atmosphere (music, variety of magazines, waterfall, etc.) is wonderful. Will never go anywhere else as long as I live in the area.
Posted: 5/28/2009 • Link to this review
Best little hair place in Sandy Springs....Aside from their cuts and color, they give a mean hair washing which puts you to sleep (10 minutes). Great place and have been going there for 10 years!!
Posted: 11/12/2007 • Last edited: 8/19/2008 • Link to this review