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Bertolli floors did a great job with my new hardwood floors. They provided me with the lowest estimate, did the job in two days, are were very professional. Bruno is very familiar with the procedure for getting work done in Atlanta high-rise condos. Key releases, booking the elevator, and finding parking were not a problem for Bruno and the others at Bertolli floors. I highly recommend their services and have already referred business to another neighbor :)
Posted: 10/04/2014 • Last edited: 10/26/2015 • Link to this review
I contacted Bertolli Floors to inquire about installing wood floors on my 1st floor. Bruno & Daniel came out to give me an estimate. They were on time, friendly, answered my questions and gave great suggestions. Once he provided me the estimate, I was sold! On the day of the install, Bruno's crew was on time, professional and did a great job. Bruno takes care of his customer before, during and after the sale. Thank you Bruno and Bertolli Floors for the excellent customer experience.
Posted: 8/19/2014 • Last edited: 10/26/2015 • Link to this review
The Bertolli guys just left our house after putting in the shoe molding, and my husband and I are so happy with our experience. First of all, they gave us the best deal out of all of our estimates. Second, Bruno answered all emails/questions/concerns within a few hours. Third, they did a beautiful job and finished 2 days early. We love our new oak floors and have already told our new neighbors about Bertolli.
Posted: 8/04/2014 • Last edited: 10/26/2015 • Link to this review
I have been meaning to write this for months, but life gets busy. I contacted several companies before choosing Bertolli Floors to change my carpeted floors to Hardwood and to refinish the existing hardwoods I already had. Bruno and Daniel came out promptly and listened carefully to what I wanted, they gave me a very prompt and fair estimate after measuring and couldn't have been more helpful with my questions. They thought they would have a hard time locating the short boards needed to match what I already had, but they completely came through and started the job in just a matter of weeks. They were so hardworking and did an absolutely amazing job as they matched the floors perfectly. They refinished them to perfection, including laying LVT down in my exercise room. They even did my staircases to the basement and the bonus rooms and they are beautiful. They took good care of all of the furniture that they had to move into our garage and other areas that weren't being worked on and they moved everything back to it's proper position, as they had taken pictures of everything before they began. Everyone was so nice to work with, and as promised, they got us back upstairs by our wedding anniversary! We were and still are so very pleased with our beautiful floors. I highly recommend this fine company!
Posted: 7/01/2014 • Last edited: 10/26/2015 • Link to this review
Stood me up for the first appointment. On rescheduled appt, showed up at wrong time so I never saw him.
Posted: 6/27/2014 • Last edited: 10/26/2015 • Link to this review
Unfortunately mistakes do happen. We have sincerely apologized for missing the first appointment. After a couple of phone conversations, and some schedule changes on your end, we did confirm the second appointment for 2:30PM. We offered to be out sometime between 1 - 2PM. You asked if there was anything later. We then said that 2:30 would be the latest. This was due to having another client for 3 - 4PM.We were at your home and tried to call several times from 2:30 - 3PM, without being able to reach you, and you failed to give us a call back. Bertolli floors takes every call seriously and we strive to provide excellent customer service to our clients. We appreciate your feedback as this will help us to become a better company. Sincerely, Bruno Bertolli.
I need to replace the carpet on my master and guest bedroom because of my dog. So I decide to find a company that could match the existent floors on the rest of the house. I contact Bertolli floors and Bruno help me with everything. The installation was very quick and done within 1 day I was very surprise and happy about that since I Had workers coming to my house to do more construction. The only thing I would say is to clean a little better better the glue from the floor.
Posted: 6/04/2014 • Last edited: 10/26/2015 • Link to this review
Bertolli Floors gave us a very competitive quote for replacing our carpet with hardwood floors. The owner Bruno was very responsive and flexible to our needs throughout the process, the install was performed smoothly on the schedule we requested, and we are thrilled with the final result. We highly recommend supporting this local business.
Posted: 5/19/2014 • Last edited: 10/26/2015 • Link to this review
Bruno just refinished all my hardwood floors. They look amazing now and I couldn't be happier that I chose Bruno and Bertolli floors. Bruno is incredibly professional and quick to reply and provide quotes/service. His rate was competitive when compared with other providers, but I just liked interacting with him best since he seemed to most sincerely want the job and to care about getting it done right. I had no problems or issues arise and can't imagine there would be any since Bruno is so transparent about what he's doing and keeps you informed of what to expect. You won't regret having Bertolli Floors refinish your floors!
Posted: 2/12/2014 • Last edited: 10/26/2015 • Link to this review
I had such a positive experience with Bertoli the first time that I called them back for my second home remodel. They have great design advice, where very accommodating in helping me select a color and beat their own time estimates.
Posted: 1/30/2014 • Last edited: 10/26/2015 • Link to this review
Highly recommended for their experience, quality of work and reasonable pricing. They will go the extra mile to accomodate your needs for example with scheduling and also in case you have issues with your current floors. You cannot go wrong with Bertolli.
Posted: 1/21/2014 • Last edited: 10/26/2015 • Link to this review
Bruno responded immediately to our request for refinishing our existing wood floors and finishing the rest of the house with new hardwood. He provided a professional detailed estimate and helped us decide what to do with difficult steps area. They were prompt, courteous and professional. HIGHLY RECOMMEND. Thanks for your help Bruno!
Posted: 11/07/2013 • Last edited: 10/26/2015 • Link to this review
From the start of the estimate process to the replacement of the shoe molding, Bruno and his crew did a very complete job and were very thoughtful in working around some of the permanent cabinets etc.
Posted: 10/15/2013 • Last edited: 10/26/2015 • Link to this review
We were referred to Bertolli Floors by our neighbor for hardwood install. We scheduled an appointment with Bruno, and he came out to our house the next day. Bruno was very helpful and patient. He provided a detailed and reasonable priced estimate for our living room and dining room within 24 hours. The whole process went smoothly and was done on time. The crew is highly skilled, professional, and courteous. The floors are just beautiful, and we are beyond pleased. We would definitely use Bertolli Floors for future flooring projects. We highly recommend Bertolli Floors!
Posted: 10/02/2013 • Last edited: 10/26/2015 • Link to this review
Going green makes business sense. Natural resources are becoming more scarce and costly, while customers, employees and investors are increasingly environmentally-conscious.
Bertolli Floors offers reclaimed wood, bamboo, cork and other eco-friendly flooring products.