We our committed to providing quality work. The most important facet of our ethos can be summed up in one word; Workmanship! Whether our work is in plain view, or under your house, we will take pride in how the job looks and fuctions. Not just because your paying us, but because we understand that plumbing protects the health of America.
I've used this company a few times usually they are in and out. My priblem this time was HUGE. I had a pipe leaking and as Guillermo started his hunt to try and find good pipe to tie into the nightmare deepens. The pipe literally disintegrated as he touched it. i found myself begging the good Lord to help this get fixed. He had to dig thru (jackhammer) my slab in one of the baths 3 feet down. Finally could fix. In his joyrney he found previous work over 15 years ago had not been done right do he fixed that. he put a regulater on the house yo hrlp pressure issues, and a whole lot more took a week. i cant say enough good about him AND he comes in sleet, ice and snow if you need him. it was during a hail storm when this developed.
Posted: 3/23/2012 • Link to this review
Exceptional courtesy, workmanship, and professionalism. At my request, Giermo tried to fix my 20 year old shower valve for the lowest cost and when that did not work 100% he applied the costs toward a proper repair that took less time than expected and looks like a million bucks. He drove up to north county (without extra cost to me) to get a part unavailable in San Diego so that my tenants would have the shower up and running as soon as possible. He called each time to let me, and my tenants, know when he would be on the job and showed up when he said he would. He knocked on doors to let the other residents know the water would need to be shut off (whole building shut-off only) for a short period during the repairs. Giermo went beyond what I have ever experienced from a plumbing company before and I whole heartily recommend Best Plumbing to everyone. Thanks Giermo. K.U. (Architect and General Contractor)
Posted: 9/26/2011 • Link to this review
Best Plumbing arrived on time and indicated I did not have the problem I thought I had but diagnosed a related problem that should have been done by a previous contractor. He charged only for the service call rather than performing a task that was unnecessary and fairly costly. He was very professional, knowledgable and honest. I was very pleased with this company.
Posted: 7/07/2011 • Link to this review
We recently used the Kudzu coupon for a drain cleaning. The guys from Best Plumbing were absolutely fantastic. They were on time, polite, and knowledgeable. They didn't try to sell us on anything else at the time, and they recommended some products from the Internet that might help our system. We've found a new plumber.
Posted: 6/11/2011 • Link to this review
Woke up and water was flowing out of the driveway concrete slabs and we had no water. Didn't know any plumbers, so google brought me to this page. Always skeptical on reviews on websites like this, but thought I'd give him a call since it was an emergency. We had sprinkler pipes coming from the water main to he house! It was amazing they lasted this long. For a very fair price, he stayed until 12:30 in the morning and hooked us up with brand new copper pipes. Very clean job. Great guy and explained everything to me and my mom. I was able to take a shower that night, and my dad, who had been in the hospital, could come home because we had water again. Thanks again.
Posted: 12/24/2010 • Link to this review
Called at the last minute for a new water heater installation at my parents home. Everyone was respectful and the installation went well. My father was very happy with the installation. He will be contacting them for future assignments. Great Job!!!!
Posted: 10/14/2010 • Link to this review
Yeah, I'm with everyone else. Guillermo and his crew did a great job for a reasonable price. I threw all kinds of curveballs at them and they were flexible and easy to work with. I found him here on Kudzu, called him up based on the great reviews, and now I figured I would add to his cache but posting yet another 5 star review.
Posted: 8/30/2010 • Link to this review
Was very flexible with schedule when bathroom remodel went off schedule due to tile issues. Worked with me on fixtures and tub and did a very professional job at a great price. Two weeks later, I called again to diagnose a leak. Turned out to be in the slab. He rerouted the hot water while I was out of town, keeping me updated daily on a difficult job due to structure issues. Very personable and taught me a lot too!
Posted: 7/03/2010 • Link to this review
Excellent service. Ask for Guillermo Ochoa. He is friendly and helpful and describes his process as he goes. He was committed to getting everything done perfectly. Everything is fixed and it was a very pleasant experience.
Posted: 4/25/2010 • Link to this review
I had a plumber that I loved and trusted in the past few years but he has gone out of business. I found Best and met Guillermo. He is amazing. He not only fixed my clogged drain but educated me on my system and what to do to get by until we can do the big fixes that we need. He showed me how to take care of my system and what caused the problems that we now have. He didnt just come in, do a quick fix and collect his money. He was professional and friendly, showed an interest in my family and home. He provids excellent customer service by getting to know his customers needs and selling to that. Not just trying to get the most money from each person. He is my plumber of choice from here on out!
Posted: 4/21/2010 • Link to this review
Guillermo did a pretty good job with a water heater replacement. Definitely a personable guy, and took the time to explain what he thought needed to be done. My only reason for deducting a star is because he replaced a wooden water heater stand that in retrospect looked rock solid.
Posted: 4/17/2010 • Link to this review
I dont usually write reviews but this one I had to do. Had a realestate agent recomend Best Plumbing. I'd say Giermo was the BEST plumber Ive ever had (and I've had about a dozen over the years). He managed to get to me quickly and fix the leaks and other plumbing issues quickly. I found him very personable too. I highly recomend their services. Thanks. Paul
Posted: 4/13/2010 • Link to this review
I had to get the diverter replaced in my shower and found that the existing shower valve was no longer compatible with current models. I contacted Best Plumbing and spoke with Guillermo who came out and gave me a great estimate for the work that needed to be done. Initially, there were some mistakes that were made by his colleague, but Guillermo came right out to assess and repair the mistakes. He was very thorough and often made himself available at a moments notice if any issues arose after installation. Great job Guillermo! Thank you for you personalized attention and making sure I was fully satisfied with my purchase. I will highly recommend and use again!!!
Posted: 2/13/2010 • Link to this review
Very fast with high quality results. Guillermo was here less than 30 minutes after requesting services and had my practically-destroyed sink and water pipes replaced and good as new within minutes. He was very knowledgeable of the situation and explained everything in detail. Couldn't recommend any higher. Thanks Guillermo!
Posted: 12/16/2009 • Link to this review
Best Plumbing & Drain Cleaning
P.O. Box 4526 San Diego, CA 92164
* 24-Hour Service Available