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I called Better Decks & Fences to have a fence installed because I have 2 big dogs, I was in a time crunch and Better Decks & Fences was very quick to come provide the estimate for me, and came out that week for installation. The price was lower than other companies, and they finished the job that same day! My Fence looks great!
Posted: 1/21/2010 • Link to this review
Mike (owner) who did the quote and his crew (the work) produced a great looking fence without problems and right on schedule. The quality of construction is first rate... the quality of materials is good for the price I got (60% of other quotes) I am very impressed and happy. I would not hesitate using 'Better Decks' again.
Posted: 7/01/2009 • Link to this review
Appointment for quote - on time Materials delivered 1 day prior to work beginning Work done in 1 day neat work, professional and courteous staff No money requested before work completed Completely satisfied - will use them again for our new deck
Posted: 6/06/2009 • Link to this review
We wanted to add a deck and fence to oru home. Called for several quotes. Only 2 companies bothered to respond. Better Decks and Fences responded promptly and gave us a good and very reasonable quote right from the start. When we started work, the fence and deck were both completed quickly by a friendly crew. We are pleased with the final product and would use them again.
Posted: 1/26/2009 • Last edited: 1/31/2009 • Link to this review
I used this company 2 1/2 yrs ago. I was sure they would be gone by now. The owner did not measure the property correctly and tried to charge me much more in the end. He did a shoddy job of finishing with other materials when I wouldn't pay more. The wood he used was inferior. All of the posts cracked within 2 months. The gates will no longer latch from warping. The large back gate had to be reworked within weeks of the completion. Many of the sections are very high above the ground. I told him several times that I wanted the fence to keep a small dog safe. I had to buy the electronic fence to keep my puppy in. Neighbors told me that he did not do one lick of work, that his "workers" did it all while he was on the phone in my driveway. 2009 - Somehow he got another job in my subdivision. I don't know how, and I don't care. The fence is HORRID. It goes up, down and looks like a squiggle. All the boards are the same height even though the terrain isn't. A kindergartner could do a better job. This wood is even worse than what he used on my property.
Posted: 9/18/2008 • Last edited: 8/26/2009 • Link to this review
My husband and I did our research and requested several quotes from different fencing companies. We were about to make a decision until my husband's co-worker recommended Better Decks & Privacy Fences. We did our research on them and they checked out good. Mike came out and gave a professional quote. What I liked the most about them was that no deposit was required up front. The day before the fencing project, they delivered all the materials to our house in preparation for the next day. They arrived on time and worked quickly. Mike did a follow up call to make sure we were satisfied, which we were. We also received a thank you card in the mail a few days later. We're now thinking about getting a deck, and we would definitely use them again.
Posted: 6/12/2008 • Link to this review
Our job consisted of approx. 225 foot perimeter, 6 foot dog-ear privacy fence with two doors and all posts set in concrete. The guys at Better Decks & Fences provided us with an over the phone estimate initially based off of our own measurement of our yard. Later, when they established an actual estimate by walking the yard, the price did not change. Their cost was at least $1100 less than estimates from other companies for our particular job. We live in 30316 and although they hit traffic on the way, they arrived around 9am. When I walked the yard with the crew, we established that some saplings needed cut down and an old concrete and brick step removed. They did this with no questions asked, no additional charge, and hauled all debris away. They finished our fence around 2pm the same day. They were courteous, professional and affordable. I would recommend them to anyone looking to install a new fence.
Posted: 5/01/2008 • Link to this review
i had a fence installed by this company almost 1 year ago. at the time i was pleased with how fast they were here and installed my fence and the price was much cheaper than other competitors. as the year has gone by my fence gates have started to warp and one is actually crooked now. i have been calling for over 2 months and speaking with the owner to get my fence fixed. he has made 4 separate appointments with me and failed to show up for any of them nor call to reschedule or explain. i have to repeatedly call him and all i seem to get is excuses and promises he will get to it. when i put up my fence he told me if i ever had any problems to call and he will fix them. he guarantees his work supposedly yet it has been 2 months now since i first contacted him and my fence has yet to be fixed. while initially i was pleased with this company and even recommended him to several neighbors in which he gained their business as well....i have now come to find that this company does not stand behind their work as i cant even get him out here to fix a problem after 2 months of calling. he doesnt seem to be concerned about keeping up his guarantee therefore i will not be concerned with sending emails thru gwinnett and barrow county to advise of exactly what i have encountered with this company. maybe when he loses business he will be more concerned about handling problems that may arise in the future from other clients.
Posted: 3/20/2008 • Last edited: 7/06/2009 • Link to this review
We received our estimate, scheduled a time to build and had the fence up all in one week! we have done a lot of construction and i have never seen a job done so fast. And to top it off- IT LOOKS AMAZING! Very impressive work. We are about to start building a deck and there is not another company i would think of using after having such a great experience!
Posted: 3/20/2008 • Link to this review
I recieved several quotes for fencing and better decks and fences was so quick to come and give us the estimate, they came out that same week and installed it in one day! They also gave me the best price and my fence looks great I definately recommend them to everyone.
Posted: 3/17/2008 • Link to this review
my new fence is big and strong and creates so much privecy in my huge back yard, and my neighbors like it too. mike and chris were great, the weather wasnt, but they took care of everything asap.
Posted: 3/17/2008 • Link to this review
Scheduled to arrive at 4:00. Called office at 4:30. They said they would find out where the crew was. 4:35 they called and said they could be here by 5:30 or 6:00. Why would I hire a contractor who can't even make it to the estimate on time? Do not use these guys.
Posted: 3/14/2008 • Link to this review
Mike, the owner, gave me a good price and better value than the others that gave me a quote. They use 6"X6" gate post (others use 4X4) and use 3 runners, not 2, for the cedar fence. Chris and Tom constructed the fence and they did a great job and they were extreamly professional, courteous and friendly. I would recomment this company to anyone. The fence looks GREAT!
Posted: 6/29/2007 • Last edited: 1/02/2008 • Link to this review
We had Mike install nearly 400 linear feet of privacy fence in early 2006. We were absolutely thrilled with the results and ten years later it still looks fantastic. In 2007 we had him return to pull out an old and small deck and put in a 12x36 upper deck and a 12x24 lower deck. It has served my family incredibly well over the last many years. I look forward to using him again in our next home for our fencing needs.
Area Woodstock, GA
Cost $10,000 - $14,999
Date May 2007
Posted: 4/05/2007 • Last edited: 10/07/2016 • Link to this review