Since 1937, Big Two Toyota/Scion in Chandler, Arizona has strived to meet the ever-changing needs of you, our customer. Over the years, we have expanded and refined our facilities and staff to better serve you with the same honesty, integrity, and customer service you have come to expect.
Our full service dealership can take care of all your automotive needs.
We are one of the.. largest and most advanced Toyota dealerships in the Valley. Our new dealership was built around your family, your schedule and you, offering features that go beyond the traditional service bays and show room floors. Get your vehicle serviced and schedule a manicure, pedicure or haircut at the same time. Drop your car off for service along with your shoes for a great shine on both.
We strive to provide an uncompromised experience and promise to make each visit friendly, inviting, easy, enjoyable and absolutely memorable for each and every customer.
Give us a call when you are ready to buy your next car.
I have purchased 4 trucks from the internet / fleet department this year. Once you get past the doors and into the fleet managers office the service couldn't be better. Just be sure to bring your water balloons because like most dealerships your going to have to fight off the vultures trying to sell you a car at the door. But call in and talk to Tony in the fleet department (480) 898-6766 and have a vehicle picked out and a deal made before you ever set foot on the property. You couldn't ask for more. All their inventory of vehicles are online and can be seen on their website. This is one awesome dealership to deal with. Oh and the service department could go a little easier on me when I bring in my Tundra's for oil changes. But then again I guess that just goes with the territory of owning a big truck like that. lol Good job Big Two!! You have a loyal customer.
Posted: 8/25/2011 • Last edited: 8/31/2011 • Link to this review
I have dealt with other car dealers. Unfortunately I have not had the level of professionalism that I received tonight from Chris Davis at Big Two Toyota in Chandler. The dealership was immaculate. Everyone was friendly. There were no "high pressure" tactics like other dealerships and I got a FANTASTIC deal! I just checked Edmunds and I purchased my car for less than Edmunds said I should have paid for it! If you want a sure enough great deal on a Toyota or a Scion don't look any further than Chris Davis (480)287-3191 Cell at Big Two Toyota Scion in Chandler, AZ. I tried my best to purchase a Ford Fusion and buy American. I went to San Tan Ford in Chandler first and those guys were pushy, manipulative, and just plain "Salesy" in their approach. They never would give me a straight answer and they kept trying to "close me on payment". I was insulted and decided I would pursue the Prius from Toyota instead. I got a great car and a great deal and you should too! Again go see Chris Davis at Big Two Toyota Scion Internet Fleet Department and he'll take care of you. I'll go back again when my wife needs a car! I gave them five stars because that's all Yelp has. The finance department was great and we were in and out of the dealership in less than two hours start to finish! I got 48 months interest free financing on my car! WOOHOO!
Posted: 5/23/2009 • Link to this review
I have an older Camry, and it was having problems when shifting. I took it in, and was told it would be $50 for a diagnosis, which could be applied toward any repair. After several hours, I received a call updating me that the mechanic could recreate the symptoms, but didn't know how to fix it. Another couple of hours later, I received a 2nd call suggesting a transmission drain and fill might help, costing another $50. Of course, the $50 diagnosis wouldn't be credited toward the service as previously mentioned. Service was performed, and I came to pick it up. Service advisor told me the problem was stil there, and their recommendation was to replace the transmission at a cost of $4k plus labor (on a car that is worth ~8k). I told her that I didn't see the logic in dropping that much on a older car, and then she suggesting just buying a new Camry. They seemed to want to get me out of there as soon as possible, and didn't take the time to actually find the problem--they just wanted me to replace the whole system, buy a new car, or leave. I like Toyotas, but have been less than impressed with Big Two. Lots of flash (fancy showroom, treehouse for the kids, salon, etc), but little substance.
Posted: 7/23/2008 • Link to this review
I have owned 5 new cars in my lifetime, and this has been the only time I have ever had a routine service that cost more than the car payment itself. Big Two Toyota of Chandler, AZ, in their quest to offset the mortgage on that beautiful new garage complex with fresh cookies and a rock climbing wall, has decided that my 30,000 mile service should cost - $600. To be fair, there was more service done. The service rep called mid-afternoon and said, "Hey, you need to flush your brake fluid, your steering fluid, and you have carbon scoring in your injectors." I asked how much would the service cost now. "$250" came the immediate reply. When the bill came over the service counter, even the cashier gasped. $600. Now, I have the 25,000 mile service bill next to me as I write this, and that total was $62, all told. The only difference that I see is that this time they changed the spark plugs and "lubricated the propeller shaft". Apparently, they itemize that euphemism now. At the cashier station, my point was this: my service booklet has all of the service you guys were planning to do at each mileage checkpoint. Since I can't trust Big Two to do this service at a reasonable cost, I will simply ask for the same service at a different garage. Most of the smaller garages use the same exact parts and read the same exact bulletins as the shiny new megagarages.
Posted: 5/23/2008 • Link to this review