We decided to go Binna because we had too many issues with our last alarm company Hanguk Alarm, in terms of service, increasing rates, and horrible call center reps! Binna's burglar alarm rates were the best, but we weren't sure about what kind of service we'd get from them in return. It's been almost a year now and I have to say that I wish i knew about them sooner! I've had to get my panel serviced a few times in just this past year because I wanted to stick with my original panel even though it's quite old and troublesome at times (the old company sold us a cheap panel!) . I got same-day service every time I called and the best part was that they didn't charge us for any of the service they did. I even waited until my next bill to see if we'd get some hidden charge or something, but there never is. These people are just plain good people and my husband told me that they were a family business. If more businesses were run like that, there'd be more business in the area! I'm definitely going to continue telling my family and friends about this place.. it's good to know that you're in safe hands.
Posted: 2/24/2010 • Link to this review