I got a coupon in the mail for Blanton Brothers. The coupon was for rodding - $65. The fine print said the visit would cost an additional $50. Odd, how can they do the rodding if they don't visit. When he arrived he said it will cost $165. Now let's see, $50 + $65 = $115, not $165. Oh well, I'm desperate. When he finishes, without my permission, he uses the water heater safety valve and discharge pipe to flush my floor drain. The problem is that after he did this it leaked all over my furnace room for more than a week before I noticed it.I called them to see what they would do about it and after they told me for 3 days they would call me back and never did, They refused to do anything. They are unprofessional, rude, and dishonest. Go somewhere else. They used my safety valve without my permission and it didn't work afterward and they refused to take responsibility. It took them 3 days of telling me they would call back and they never did, until I was finally refused any satisfaction. The coupon was for $65 rodding and it cost $165 and they said they didn't need the coupon (because it really didn't matter - scam).
Posted: 4/18/2009 • Link to this review
DON'T DO IT! Save yourself money and stress. Go with a reputable company, trust me! At the end of the day you will be very disappointed by the work they do and the service you receive. The work was shoddy, their business practices were undesirable.
Posted: 9/24/2008 • Last edited: 1/26/2009 • Link to this review