Had my drapery custom made for my home. I am so happy. The quality is unbelievable. I couldn't even imagine how good they would be, the lady that helped me pick them out is fantastic. Such a nice person, really knows her colors and fabrics. Thanks girls. If you need a reference I am here for you. I think my drapery are exquisite.
Posted: 4/23/2012 • Link to this review
I just recently purchased a new home with my family in Bloomingdale. I went to Blinds & Drapery by Michael Angelo, hoping to get some advice on decorating my home. As soon as I walked into the store, the young lady at the desk was so helpful in assisting me to choose beautiful fabrics. I made an appointment with them, and the owner (Carrie) and her assistant (Kim) came out the next day. They picked out very nice shades and drapes for all my rooms. They promised that I would get my order in 3 weeks. Throughout that time, they called me several times to update me on my order, and 3 weeks later, my drapes were installed. They did a WONDERFUL job. I am so happy I decided to go with Blinds & Drapery by Michael Angelo. I recommended them to my brother and my aunt, who also both just ordered drapes from them. Thank you, Blinds & Drapery by Michael Angelo!! :)
Posted: 2/01/2012 • Link to this review
do not use this company, they ordered wrong product and will not fix, hired an attorney, they filed for bankruptcy,and am stuck with product laying on floor since Dec. worst co ever done bus with
Posted: 7/20/2011 • Last edited: 4/26/2012 • Link to this review
Words cannot describe the horrible experience I had with this company. Just check their rating (F) with the BBB and that is all you need to know about how this company does business. The drapes took months to be installed, they did not show up for appointment after appointment, they did not return phone calls, and were extremely rude throughout the process. Listen to the reviews here and check the BBB - Do not waste your time with this company.
Posted: 7/13/2011 • Last edited: 4/26/2012 • Link to this review
draperies not up to par....pleats are stretched sooo far in order to cover window...no nice draping what-so-ever...owner Carrie REFUSED all calls would not return ANY calls...took check to bank 1 hour after paying to cash it..that tells me she knew there was a problem and wanted to be sure payment would not be withheld til rectified....custom rod was hung crooked and does not properly fit drapery...office girl assured me all problems would be fixed...but Carrie would NOT speak to me about my concerns...NOT EVEN ONCE.!..Very unprofessional....Would not recommend......there are better people to deal with out there...I recently found one...final product not per specs...but fixed perfectly and quickly...as pros should.... BUYER BEWARE with this place...
Posted: 4/13/2011 • Last edited: 4/26/2012 • Link to this review
Sorry but we have no records of your purchase or complaint. We do not hang rods crooked nor do we cash checks at customers banks unless it happens to be our bank. We have been in business 25 years.We have many very happy customers. Any calls made to our store are handled asap. Also it;s possible you have never purchased anything from us, but are obiously trying to hurt our reputation. Hopefully you can find something possitive in your life to spend your time on. Any questions you know where and who we are. Have a wonderful day
I came across this store in Springbrook Shopping Center. They are nestled between Hallmark & Edible Arrang. Such beautiful drapery. I had the pleasure of spending over an hour there, looking at samples. Very nice girl's to help me. I set up a consultation and had them out to my home. I've just gotten my blinds and drapery installed this weekend. I am so happy with the finished product and the service. A wonderful job done by all, the designer and the person who made my drapery. All I can say is Thank you to the staff at Michael Angelo's. I look forward to working with you again very soon. D
Posted: 3/07/2011 • Last edited: 4/26/2012 • Link to this review
Ordering custom window treatments can be challenging. But, I found this little drapery shop in Bloomingdale, Il. and the staff is very knowledgeable. I found special one of a kind fabrics that are hand picked. Much time you can see goes into their designs. I was quite overwhelmed, but they pointed me in the right direction and narrowed down my search options. I started with my master bedroom, draperies blinds bedspread and pillows. All I can say is, I feel like I'm living in a fancy hotel. All of my draperies and pillows are hand made. It takes anywhere from 6-12 weeks depending on the fabric you choose, but it is well worth the wait.I have waited 6 months for a sofa from a store that is a mega store. I will have these things for many years to come. I am now working on my living room and Dining area, very nice people to work with, no pressure. I will tell everyone I know what a great job they did for me and will do again and again.
Posted: 2/26/2011 • Last edited: 4/26/2012 • Link to this review
I am so glad i did research on this company before deciding to go with them. After i read all the reviews, i went with another company, THANK GOODNESS! I found out later that my neighbors' sister- in -law did use their services and she had nothing good to say about them. She was treated like a criminal for sending back the order that BLINDS AND DRAPERY BY MICHAEL ANGELO messed up on!! It was the wrong color for crying out loud! A kindergartener can do a better job! This company just needs to close down. I did look up their rating with the BBB and it is rated an"F"! I am just so grateful for all the people who took the time to write these reviews, you really helped me make a wise decision.
Posted: 2/11/2011 • Last edited: 4/26/2012 • Link to this review
Sorry we have no record of your "neighbors sister in law" and her supposed return of goods purchased at our shop. I'd love for you to give me a call and tell me who it is and I can give you a honest reply. Good day
Horrible customer service, not trustworthy, unethical. Carrie Gallichio (owner) told me it would take 4-6 weeks...it's been 16 weeks and project is still not complete. They never return phone calls, especially when they know you're not happy. Even when I threatened a lawsuit, the owner still will not pick up the phone to call me personally. This company also received my contact information unethically through a third-party service contractor. Worst experience of my life!
Posted: 12/17/2010 • Last edited: 4/26/2012 • Link to this review
Ms. Janna Saladino. (HORRIBLE CUSTOMER) Your reviews are completely false. You have posted lies on the internet. Your order was delayed due to your missed appointments that you never showed up for. We recieved your contact information from service company that we hire for leads. So why you continue your un-truthfulness is beyond us. You are the one who is not trustworthy. We regret you are unhappy with your purchase. But we did nothing wrong. You have maliciously and wrongfully defamed our company via. the internet and other ways.If any further abuse is reported of us by you, you will be the person answering to your superiors at work where you call us from and to a judge when we sue you for the abuse. Good day.
These people are so unproffesional, they never pick up the phone. When you leave a message, they don't ever call back. IF they do pick up and you ask to speak to the Manager, they scream profanities at you over the phone. If you want to be treated like a normal customer, as everyone should, go somewhere else. It is not worth your time to stop in. Bad Service. They don't even deserve the one star rating, but there isn't anytining lower than that.
Posted: 11/13/2010 • Last edited: 4/26/2012 • Link to this review
false review. will be removed
Overpriced, unprofessional, and not trustworthy. Does not back up their work, will indicate they will give you a credit when you are dissatisfied with their work, and then they don't follow through. Rated F with BBB.
Posted: 9/07/2010 • Last edited: 4/26/2012 • Link to this review
false review. will be removed
This company is the worst ever. I am so glad to hear that they have filed for bankruptcy. They have replied to several of the complaints that others have written about them. I'd bet that they are all true. The Owners are terrible to deal with and are liars! They should be locked up for their dispicable service that they provide.
Posted: 7/31/2010 • Last edited: 4/26/2012 • Link to this review
Regretfully this is one of the same customers who have a campaign to try to defame our very good business. Nothing to say except I was assured that false accusations will be removed from our profile and hopefully this person who is doing this will be stopped because they are dis-honest people. And to think this person teaches children at our local school is very scary.
I Used This Company The Women That Came Out I Believe Was The Owner My Wife Had A Company Out Before Her And They Had No Clue On What My Wife Wanted.After Her Meeting With The Michael Angelo Company My Wife Was Thrilled I Would Recommend This Company To Anyone.Thank You Guys
Posted: 6/07/2010 • Last edited: 3/07/2011 • Link to this review
I had an appointment for them to come out today at 1:00pm and give me a quote. I took off of work came home at 12:40pm and at 1:26, they called to tell me I was going to have to re-schedule because forgot. When I told the lady I was upset because I had taken the afternoon off to meet her at her convenience she began to SCREAM at me on the phone. She told me how "disrespectful and out of line I was to tell her I was upset at the lack of notice she was giving me on a canceled appointment". Don't waste your time they don't value customers!!
Posted: 5/13/2010 • Last edited: 4/26/2012 • Link to this review
This customer did call for an appointment, but one was never given. She bought blinds at a garage sale and wanted us to fix and install them. We do not fix other brands and when we tried to explain this she was very rude, swearing and saying we told her we could. We sincerly apologized for any mis-understandings and we were hung up on.