I took my car into this place for some smog work. They held the car for three days to do a 15 minute repair and charged me hundreds of dollars in unnecessary and redundant "diagnostics", not to mention 100% mark-up on parts, and the car still doesn't pass. Its a racket to defraud customers and the state of california CAP program. Do not go there!
Posted: 5/12/2008 • Link to this review
My boyfriend recently bought a new truck from Bob Baker Toyota. The truck is great, and if we could have found one with all the options he wanted somewhere else we would have gone for sure! The so called "sales manager" (everyone there seams to have that title) lied to us just to finish the sale and get us out the door. He told us a certain option wasn't available in the US only for us to go home and find out on the internet it is totally available! They were getting ready to close and he just wanted ot finish the sale and get out of there. I would NEVER buy a car here agian unless they hire some new salesmen!
Posted: 2/19/2008 • Link to this review