I had a great experience at BobKnowsPhones.I tried to fix my iPhone screen with an online repair kit and You Tube video. I screwed it up and George fixed my mistake at a reasonable price.
Posted: 2/09/2012 • Link to this review
These guys are great! I was worried they would try to hose me for a bunch of extra stuff, like going to a mechanic. They did none of that. I busted my smartphone screen twice. It was fixed up with no problems each time. They were professional, reasonably priced, & quick. They even gave a 30 day warranty. Two thumbs up!
Posted: 2/06/2012 • Link to this review
My up volume button was stuck on my iPad 2 because of a dent that left the volume icon in the middle of my screen. I took it to the Apple store and they said that they could not fix it and could only replace it for $299. I then took it to Bob's to see if they could fix it for less money. Not only did they fix it, but they fixed it while I waited and didn't even charge me for it. The staff were very nice and professional. I would recommend their shop to anyone with cell phone or iPad issues!
Posted: 1/23/2012 • Link to this review
Their guarantee is real! They believed me and took care of my problem even though I had lost my receipt after they repaired my cell phone back in June. I called them and they said bring it back and theyd take care of it. Next time I'll keep my copy since I can't believe any place would do this again. But thank you!
Posted: 8/06/2011 • Link to this review
I dropped my phone (MyTouch4G) and the screen cracked. I brought it in to B.K.P. and within an hour my phone was good as new... and for a lot less than the alternative. I appreciate the honest and friendly service.
Posted: 6/19/2011 • Link to this review
I recommend Bob. Took my iphone for repair of the cracked screen. Fast and good price. Stepped out for a few minutes and came back and my broken iphone was fixed. 2 days later I had a problem that didn't seem to be the screen but I called the store, took my phone by and they fixed the problem no charge. When they sayd "guaranteed" they really mean it.
Posted: 6/10/2011 • Last edited: 6/19/2011 • Link to this review
I've used these guys twice now and been happy with both experiences. Both times they were able to disassemble, adjust, and reassemble the phone to fix the problems without the need to buy expensive parts.
Posted: 5/05/2011 • Last edited: 1/26/2012 • Link to this review