Thank you... to the guys that work at Bob's. Most garages don't have patience for women but this place treated me like I was their Mom or Grandma. I sat in a pleasantly clean chair. My car was done when Bob said it would be. They did not do brakes (which another shop said I needed) but they took care of a leaking hose and replaced light bulbs that I did not know were out. Bob took me to the car and showed me the things he needed to repair. I checked the dealership pricing and found out that I paid less than half of the dealer cost. This place is special and they care about their customers.
Posted: 5/17/2011 • Link to this review
Went to have my brakes done and they ended up telling me I needed $2000 extra worth of work on my car. In fact I did not need any additional work done; I ran their list of repairs past my dad who's a mechanic and he laughed and said they'd actually made things up. Like my right rear wheel cylinder was missing and I needed a new one. Would NEVER recommend this shop to anyone, especially if you're a woman. While I was sitting there waiting for my brakes to be done, I overheard a number of quotes for repairs and maintenance that anyone could have done themselves, and they were charging an astronomical fee. This business did not treat me honestly and I will never return.
Posted: 8/25/2008 • Link to this review