I was lied to by the "manager" and the owner. The owner is VERY unproffesional and the manager is VERY incompitent. I was told and i quote "I would rather refund your deposit then have to deal with an issue in the future". The manager lied about booking my party and an open bounce. I had an open bounce scheduled for 4 children, confirmed 2 times, and then when I went to confirm on facebook I was told that they would not have open bounce on that day. Now I have 4 disappointed children and another mother who is very aggravated b/c she also took off of work to go to open bounce with her child just like I did.
Posted: 11/04/2012 • Link to this review