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Bridal and Tuxedos by Laurie Ann

3 star rating 2 Reviews

(602) 266-3887 Call

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6307 N 7th StPhoenix, AZ 85014

Reviews

  • Bridal and Tuxedos by Laurie Ann - Phoenix, AZ -  a91652z

    Reviews: 7

    Excellent Customer Service
    a91652z (7 reviews)
    8/20/2008

    I feel like I must have gone to a different shop than the previous reviewer. I could not have asked for a better all-around experience! Professional in every way!

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  • Bridal and Tuxedos by Laurie Ann - Phoenix, AZ -  ChristianeGibbo

    Reviews: 1

    Horrible Customer Service
    ChristianeGibbo (1 review)
    6/28/2008

    I had a horrible experience with this bridal shop!! My sister ordered her MOH dress there as well. Her dress was set to arrive mid-May. When we went in for the final dress fitting on June 1st, her dress had still not arrived and I was told it would be there by Monday, the 9th. When I expressed my concern and was upset that the dress was arriving the day before we were leaving for Puerto Rico, the owner responded with " Well, it's better than the day after you leave!". I found this remark to be extremely rude and unprofessional. When we went to the shop the day the dress arrived, I voiced my opinion that she was very unprofessional with her comment and she proceeded to argue with me that she was not. At the fitting the owner continued her unprofessionalism by making a comment about the dress being needed to be altered because of weight gain and that was why we had to make 2 trips. I was outraged!! I would reccommend anyone purchasing a dress to go elsewhere!

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