I'm new to town and was referred to Bridge City Medical in November 2012. I'm very picky about where I receive healthcare. First and foremost the office must be clean and this office is immaculate and HUGE. The staff should be engaging and attentive - that they are. I was in just last week and there were 2-3 receptionists taking phone calls and making sure I was comfortable and seen as soon as possible. Within 3 minutes I was called back for a blood draw. That's right, they do all that fun stuff on-site. No need to take more time off work to go to a third-party phlebotomy clinic. I see Teri Bunker and couldn't be happier with how knowledgeable and caring she is. She actually 'listened' to my story. She listened to why I was there, provided feedback and suggestions, and curated a personalized healthcare plan. Finally, I don't have to wait for a phone call from Teri about a prescription or if I'm having some sort of medical dilemma that I'd like to discuss - I can simply email her directly through the online patient portal. And you won't believe it...I get a very quick response. In fact, it's pretty late at night and I received a response from a question I sent just a little while ago. Whoa, convenient. I can keep track of my healthcare records, check my labs, email my provider - heck I can email anyone at the office if I want. All around excellent experience. I would recommend to anyone from all walks of life.
Posted: 1/29/2013 • Link to this review