I came back to this practice because I liked Dr Stephan. But when my husband went for his check up, they did not do x-rays, and then claimed that they had told him to schedule an appointment to come back and do them later (they had not). The truth is that they wanted to leave and were too busy vaccuuming the office to take the films. Then, when I recieved my EOB from the insurance company, I found that they had billed for extensive services that he had not had done! I called the office and asked about it, they said they had ammended the bill. 1 month later, I received an EOB for my own exam and found that once again, they overbilled significantly. I called the office again and got the same shpeel. This on top of them trying to get us to buy expensive services that we did not need (a "deep cleaning" and a filling for a pit). That did it for me, I will never go back.
Posted: 2/08/2007 • Last edited: 1/02/2008 • Link to this review