They lose your luggage. They phone system is always busy, there is never a live person who answers. You enter the baggage claim number they give you for the lost luggage and it's invalid, you push 0 for operator but that doesn't work either unless you have the proper baggage claim number so it's a vicious circle. It's an awful experience. Never again!!! Any other airline will be better!
Posted: 4/14/2012 • Link to this review