Worst hardware store in Brooklyn with the worst customer service I have ever experienced. They never have what I need and don't really care about trying to get it. Upon selling me the wrong item, I returned to swap it out which I could not do due to no inventory. There was no apology, no care, no nothing! They don't seem to know what they are all talking about that's if you can even find someone that speaks english in the store. I will NEVER go back again and hope that everyone in the surrounding neighborhoods follow. From the other reviews it sounds like there is only one way for Bruno's and that is down and out.
Posted: 11/13/2012 • Link to this review
A somewhat dark and dreary place - but if you need an obscure light bulb or some tool or other or...just about anything, they've got it. And they seek you out and help you - they go find it for you (I'm not I could find it for myself.) They are generally not very friendly - which is weird because the service is extremely good and there are a lot of service guys who know their merchandise.
Posted: 12/23/2010 • Link to this review