860 Duluth Highway, Suite 148, Lawrenceville, GA 30043
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We got the horizontal faux wood blinds with valances on all our windows on our new house 10 years ago. The valances are only held on by plastic clips and it didn't take long for them to start breaking (just brushing against them when cleaning the blinds knocked them off). We had someone come out to rehang the ones that had fallen but it seemed like a real inconvenience for them even though we are supposed to have lifetime warranty and in home service. We called a second time and they sent us replacement clips which only broke as we tried to hang them up. The clips need to be metal and the service is definitely lacking after installation is done. Right now, 95% of our valances are in a closet because they have fallen off and we can't get them rehung. Total waste of money. Go somewhere else!
Posted: 5/05/2011 • Link to this review
This company is fast to collect deposits but does not return calls or perform. My order was placed on Feb. 1, 2008 with a substantial deposit and we still have not recieved an explanation nor have the blinds been delivered or installed. Be warned this company does not have any service and should never be recommended (even if I am able to get my deposit back).
Posted: 6/01/2008 • Link to this review
free in home quote on a saturday. pam came out and quickly measured the windows, reviewed our options with us, and gave us the quote. no pressure, she said just to call them when we're ready. when we had to change our installation date due to a family emergency, it was no problem. the installer came on time and was amazingly quick (less than twenty minutes for four windows)and very professional and polite. we are very pleased.
Posted: 4/26/2008 • Link to this review
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Posted: 11/26/2007 • Last edited: 1/02/2008 • Link to this review
So much better, cheaper, and full-service than Home Depot. We used Debbie, I don't know what office she is - but she's awesome!!!
Posted: 10/11/2007 • Last edited: 1/02/2008 • Link to this review