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This is the 3rd time I've used them for home projects. The other two installations were excellent. Now I'm into a kitchen floor installation which is terrible. Last week they brought the wrong hardwood (Wednesday). They rescheduled for Monday. My floors are completely torn up in what was supposed to be a 2-3 day install. Today (Friday) I received a message that the correct hardwood still hasn't been received and they have again pushed the installation forward another day. The Kudzu timing option hasn't been updated to include 2017. But this is happening now.
Remove old tile floor in kitchen and install new hardwood floor.
Area Decatur, GA
Cost $3,000 - $4,999
Posted: 1/27/2017 • Link to this review
Had them refinish a floor Fall 2015. They ran out of shoe mold and had to come back and finsh about 20 feet. Didn't stain as dark though and wouldn't come back out and add another coat of stain to make consistent. So after they mis-measured and wasted my time, they wouldn't perform a 20 minute job at leisure to do it right.
Posted: 10/27/2015 • Link to this review
We got a "great deal" for a tile backsplash. Usually they try to upsell you and add on this and that....Not these people, this is a business that does exactly what they say in the time they agree to...REFRESHING. Seriously the whole experience was amazing. Great sales team, great install and fantastic follow up. They not only did our kitchen, but our coffee bar and wet bar as well! I would recommend them highly. You will not be disappointed.
Posted: 1/09/2014 • Link to this review
As the concern for our environment continues to grow, Mohawk has accepted the challenge to do our part to reduce, reuse, renew and recycle. The SmartStand with DuPont and EverStrand fibers are two ground-breaking methods to manufacturing carpet. These fibers truly reduce, reuse, renew and recycle.