We are a family owned and operated business since 1983. We eliminate pests from your home, office, restaurant, or multi-family housing property. We are locally owned servicing the entire Phoenix, Tucson and Las Vegas areas.
I got quotes from several pest control companies to remove and treat for subterranian termites. The man from Burns was very prompt and professional and the price seemed fair (not the most expensive but not the cheapest of all the companies to quote the work) I feel like I got what I paid for and would recommend Burns to anyone.
Posted: 6/08/2012 • Link to this review
After months of trying to control the pest problem @ my home and almost losing my mind over it, I finally decided to call in the professionals. They got the job done- problem over and I can hold on to my sanity. I wasn't too impressed w/their sales or cust svc reps over the phone but the guys they have out in the field doing the actual inspections and treatments really know their stuff. They're great! Thank you!
Posted: 7/29/2011 • Link to this review
The worker I had come ot my apartment had signed a bunch of forms and recieved the keys to my apartment and two others, did not vist any of the other two locations for the bombing that was supposed to happen. Then came back and told the apartment complex that he had completed all three. I'll be requesting the apartment complex change our locks tomorrow cause the guy had my keys and a good hour where he did nothing. Theifs and liars you have to watch them, all of them.
Posted: 1/28/2011 • Link to this review
We have had a few incidents with Wasps around our house, and have called this company to deal with them. They have always been prompt, courteous, and have gotten the job done. Just bear in mind that they are a little pricey.
Posted: 1/27/2011 • Link to this review
Problem has been resolved. This company referred me to a Collections agency. Why? I dont know! Just checked my report and they found this on it. I've never even heard of them before or even used them. Its very puzzling that they would do this. I'm now trying to resolve this matter.....and keep leaving negative reviews all over the internet till they resolve it!
Posted: 7/02/2010 • Last edited: 12/14/2012 • Link to this review
I hate spiders. Can't explain why, but i just do. So when i found some black widos in my shed i needed some one out ten minutes ago. Burns was extremely quick and did a great job. Thanks
Posted: 5/07/2009 • Link to this review
I have used Burns once and that was enough. I called there office spoke to some ding bat little girl. Who had no customer service skills what so ever very unprofessional When a tech final came out I was asking him questions about scorpions and he knew nothing he had to keep calling his supervisor to find out the answers. How pathetic. Tech was not trained properly and I still have scorpions.
Posted: 4/24/2009 • Link to this review
I no longer have a scorpion problem! I had a few exterminators come out before Burns and I was begining to think it couldn't be done. I called Burns, they were cheaper than the other exterminators and they actually got the job done. Thanks Burns!
Posted: 4/22/2009 • Link to this review
We have only used a few pest services in a dozen years. Once we hooked on with Burns, we stayed. Our service guy has been the same for years and is as reliable a serviceman as you can expect.
Posted: 9/16/2008 • Link to this review
I have cancelled our contract with Burns-We had been with they for three years-we were on a set schedule for our plan. April 22nd we had an appt that was neither cancelled or resheduled until we called. April 29th once again 7am appt called at 8am to find out the problem resheduled for 2pm that day. No show Spoke with Brittnay ask for the supervisor Mike- called for a week, left messages no response- to this day May 26th still awaiting a supervisors call back- he must still be out of the office. (This is the west valley location) Finally set up with someone more reliable.
Posted: 5/26/2008 • Link to this review