I have never been fond of dealerships but I cannot recommend this dealership more! I went in there knowing exactly what car I wanted and exactly how much I was willing to pay. I walked out of there 3 hours later with the car I wanted and with the payment I wanted and not one dime more!! I was treated with the utmost respect, every single question I asked was answered and then some and my salesman called me a couple days later to check in to make certain I was loving my new car..which I was and still am!!!! If you want to have a great buying experience you must go to Groove Ford. Dave is the Sales Manager and Michael was my salesman..you must ask for them!! Thank you Groove Ford!!
Posted: 1/17/2014 • Link to this review
Parker taxes were purposely left off my contract to keep me within my down payment limit. After filling out Ford Satisfaction survey, they take me to small claims court because it wasnt on contract but they owed it to Parker. They are <5 miles from Parker. Then lied I gave wrong address when its on my drivers license, credit application and contract. COMPLETE CROOKS - Go elsewhere if you need a Ford.
Posted: 12/28/2012 • Link to this review
It is with great pleasure that I write this review. I found the service at Burt's Ford on Araphoe to be fast and reliable, whether using the "Quick Lane" service for oil changes or the full service repair department. Oil changes usually have taken 45 - 60 minutes. For more extensive repairs, my vehicle has always been ready ahead of estimated completion date.
Posted: 10/02/2007 • Last edited: 1/02/2008 • Link to this review