I like that they have a very convenient claim form for you to fill out online. Also, I was called and given an appointment right away for someone to come out to my house and inspect my problem. Unfortunately, the person who came out to inspect the problem did not do a thorough job, only speculated what he thought the problem was, and said that the problem would not be covered by the warranty. He only eyeballed it and based his decision on that. Very unprofessional.
Posted: 10/14/2007 • Last edited: 1/02/2008 • Link to this review