CDC Pools is a swimming pool contractor located in Chandler, AZ and serving the surrounding areas. In the hot Phoenix area, owning a spectacular swimming pool is often an important aspect of your home's resale value. At CDC, we designed our company from the ground up to serve current pool owners wanting to remodel and put the "wow" factor back into their pool. Our pool designers offer three different types of finishes; Baja pebble, Premium plaster, 3M colorquartz. Additional swimming pool.. services include: Replacement of your tile, Deck construction, Water feature installation, Outdoor lighting work, Pool supplies, and Energy efficient pool equipment. For complete pool and spa remodeling, CDC Pools believes that our commitment to quality, experience in remodeling, and outstanding prices make our jobs the best value in the Valley. Call CDC Pools to schedule an appointment.VIEW MORE »VIEW LESS »
VERY DISAPPOINTED -Signed contract to redo interior pool. Had to call CDC Pools to remind their Superintendent to call me. Chip out was supposed to occur on Friday. No show so called CDC Pools. I was told chip out crew would be there "first thing" Saturday morning. Tile employee called to say he would be there on Monday to install tile. CDC Pools called on Friday advising of 2nd payment needed at time of chip out. Chip out crew no showed again on Saturday. Superintendent was called on Saturday and had no idea why chip out crew did not show up (POOR COMMUNICATION INTERNALLY) but confirmed they were supposed to be there Saturday morning according to employee who scheduled them. Tile employee re-contacted me on Sunday night to let me know he was showing up Monday morning to install tile. He was never told by anyone at CDC Pools, Superintendent included, that chip out crew never showed up so he could not install tile. I had to notify the tile employee Monday morning not show up. No apologies were ever given and demanded deposit be refunded. Poor business practices and poor communication, internally and externally. CDC Pools website says they "Deliver perfection on every project" and "Believes your pool remodeling project is important and will act like it". Both statements are "LIES" in my opinion. I was excited to have my pool redone but that excitement is gone and I will feel apprehensive on my next company I use. THANKS CDC POOLS!!!!!!!
Posted: 2/24/2014 • Link to this review
Todd, CDC Pools would like to extend our deepest apologizes in this matter; we regret any inconvenience this may have caused. When you agreed to terms with our estimator we informed you we were two weeks out to start a project. Upon receiving your contract in our office, the estimator informed us of you occupation. We hold all Military and Public service personal in very high regard. We made the decision to try and start your project earlier. This turned out to be the demise of the project. We assume full responsibility for trying to force more work into an already maxed-out schedule (this is our busy season). Again we apologize, we in no way purposely missed any appointment with you. When the chip crew failed to keep their appointment on Saturday you contacted Kevin. In your conversation with Kevin you voiced your frustration and expressed your desire to not go forward with your project. CDC then promptly refunded you your entire down payment and agreed to part ways with you on this project. We would like to again extend our sincerest apologies and hope your pool remodel turns out phenomenal with whichever contractor you decide to use.
I can't express how extremely happy we are with CDC Pools. We hired Jim and the crew to resurface our 14 year old plaster pool. Jim was extremely helpful in assisting us in picking the color of our new Baha mini pebble and new tile. They showed up on time, cleaned up after each stage of the process and completed the job earlier than expected! This is a very kind, couteous and prompt crew! Words can't express how thankful we are to have our little slice of paradise back. We'll be hiring Jim and the crew again for futrue projects we've already discussed!
Posted: 5/31/2013 • Link to this review
We hired CDC Pools to pebble tec our plaster pool in Sept '09. They had a reasonable price and offered more options than other company we checked. In July 2010, I left a message regarding a rust stain and without any further prompting they sent a worker out to eliminate it. The worker told me what caused it and how to handle any future issues, if I so chose to do so on my own. During the renovation, some very minor issues came up and they were dealt with promptly and to my complete satisfaction. I think they could improve on their scheduling - I was never able to talk to just one person and get a firm time and date right then. It was always a call back and sometimes phone tag, but overall I would most definitely recommend them.
Posted: 7/22/2010 • Link to this review
Had CDC re-plaster a 16 year old pool with new plaster and 3M Quartz. All work was completed to a very high standard and we are very happy with the new plaster and tile work. Only problem was poor communication when that they changed job supervisors and they changed schedules without telling us what they were doing (communication improved after calling one of the VPs)
Posted: 6/10/2008 • Link to this review