6 weeks ago we walked into the Hylan blvd location to make a home visit appointment. We waited 1 week for an appoointment, and waited 10 days for a kitchen measurement. We waited 2 weeks, called back, and had a remeasurment. One week later we had a visit by the girl who computer designs-- she took her measurements and 4 weeks later nothing.....not even a call .. kept us at home waiting for them to come over... Thanks for the waist of time cabinet factory, love the ads ..
Posted: 7/26/2012 • Link to this review
I Recently ordered my kitchen cabinets from The Cabinet Factory .com .Ordering the merchandise was easy and self explanatory. My order was a fairly average 10x by 10x kitchen and was shipped & delivered in four days. The beautiful maple color and surprising solid wood went perfect with my paint and granite. I also loved the simple step by step instructions because of my low tolerance for dealing with overwhelming issues. I would defiantly recommend and use The Cabinet Factory again!
Posted: 1/17/2012 • Link to this review
Dedicated service from the management I ordered 2 sets of kitchen cabinets from The Cabinet Factory last year (Fall 2010 To my surprise, I got a call from the new management in fall of 2010. The new manager (Michael) asked whether I was happy with the quality of the cabinets and whether the company can do anything to improve its service. The cabinets turned out AMAZING!! Looks like they have completely upgraded their sales force and have a point person to resolve every issue (Michael). Cabinet selection, purchase and installation can be a nerve-wracking experience. It's always good to know that there is someone senior in the company that cares. Thank you guys!
Posted: 4/13/2011 • Last edited: 1/17/2012 • Link to this review