Well this is not a fictitious review - I am a business owner and you can see the pics on my business website. The pool looks good - from a distance. Get close and you can see the cracks and the ugly putty they used as a "fix". I have never had a contractor that has defaced and degraded my property as much as Cal Pools has. Their subcontractors had complete disrespect and damaged trees, walkways, gardens, etc. And every time I brought it to their attention, they only response was "We will talk to them about it". Nothing was ever done and nothing that was damaged was repaired or replaced. 4 years later and I am still fighting them to do the right thing! (100 year old orchard and they damaged many of them - even after I paid extra for a small bobcat to keep from having to damage the trees).
Posted: 7/02/2011 • Last edited: 11/17/2011 • Link to this review
Beware that the review from Johnny Rotton is a fictitious review. California Pools is a top notch pool builder. Check for yourself at www.bbb.org and www.azroc.gov
Posted: 8/19/2010 • Last edited: 11/17/2011 • Link to this review
I have never been so disapointed with a company. It has been 6 months since we contracted to get a pool put in. After a few changes to our design because the sales person was not very co-operative, we were treated like a change was an inconvenience. So it was basically like we designed the pool ourselves. Which was fine. They repeatedly mislead us to time frame, and the services they were to provide. They failed to answer phone calls or simple questions. The "super" on the project rarely came out to see the progress, and when he did he was incredibly rude and again, acted like he was "inconvenienced". When you try to resolve a problem, you will get the run around from everyone in the company. No one will answer a question or resolve a problem. We overpaid to use these people because the builder would not allow another. Avoid this company if you can!
Posted: 1/05/2009 • Last edited: 11/17/2011 • Link to this review
I recently had a new pool built and b-for starting, I rearched to find the best for my money, I found not only the best price but I don't think I could of been treated any better from top to bottom.This company answered all my questions promptley and and they listened to me when i needed advice. My experience with California Pools was second to none. You can use this company for your new pool and rest easy.
Posted: 11/05/2008 • Last edited: 11/17/2011 • Link to this review