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I just got off the phone with Robert Simpson. He answered the phone while on vacation. (It was early too.) I needed a rush installation. Simpson coordinated getting Christopher, a super tech, to get the job done on short notice. Christopher is a different breed of technician. Most techs are all tech and NO service. Or worst, NO tech and NO service. Chris on the other hand, he is both tech and service. Robert should clone Chris. That aside, due to the rushing, some things got lost in the translation between Robert and me. When I called Robert at 8:00am on his vacation, Robert picked-up on the first ring. We discussed my concerns at length and Robert agreed to fix any misunderstanding. Furthermore, Callaway has the best prices in town and I can truly say the best service too.
Posted: 4/05/2013 • Last edited: 7/29/2014 • Link to this review
Callaway is such a great company! They were so nice, and i knew this was the perfect company to secure my home. They left behind no signs of trash, and they made me feel like I would be safe with their system. Callaway made me feel like I was top priority and didn't try to sell me anything unnecessary. To callaway, im not just a number, im a person thay they care about. Thankyou Callaway!
Posted: 10/22/2012 • Last edited: 7/29/2014 • Link to this review
Callaway gave me such a great service! They're workers are so caring, and respectful. They left no sign of trash, and they kept everything clean. Everything was very organized, and they cared about how it looked. Definitely a company worth passing on!
Posted: 10/16/2012 • Last edited: 7/29/2014 • Link to this review
We have had Callaway service since moving into our home in 2009 and find the service exceptionally good. They are ready to help w/questions and come up w/solutions. We also believe they are the best for the price.
Posted: 12/28/2011 • Last edited: 7/29/2014 • Link to this review
I left a big home security company due to unreasonably high rates and unethical business practices for Callaway. They are local, reliable, responsive and cost effective. I recommend them!
We have been with Callaway for over 9 years. Occasionally we require service for a battery or reinstall due to house upgrades. The guys respond in record time, are knowledgable, efficient and courteous. We highly recommend Callaway - If you're looking for excellence, look no further!
Posted: 12/19/2011 • Last edited: 7/29/2014 • Link to this review
Callaway Security and Sound put in all our sound equipment and also secured our house after we built it. They are very knowledgable, friendly, and dependable. When I have had a question or an issue since the installations, they are always quick to respond and fix any problems. I will continue to use them for sound and security and would recommend them to everyone.
Posted: 11/03/2011 • Last edited: 7/29/2014 • Link to this review
* By Appointment Only
* 24-Hour Service Available