The staff at this location have on several occasions treated me with indifference--and most recently were down right rude. The failed to clean a dress the first time and when I brought it back to them they were rude bordering on hostile. They wanted me to sign a release to clean my dress--I didn't trust them to clean again so I left with my dress. The management is MIA--and the staff could care less. If there was a minus for customer service I would give that. Don't waste your time or money by going there.
Posted: 6/11/2012 • Link to this review
They lost our laundry twice. The first time it took us several phonecalls before we finally got a settlement. The second time they lost five shirts and one jacket. Both the manager and the owner didn't get back to us. Finally we got the owner on the line to tell us that they found back the shirts but not the jacket. The owner told us that this should be good enough and he hung up the phone after that. We called back right away to ask what he was planning to do for the jacket and he basically told us to get lost.
Posted: 6/18/2008 • Link to this review
After a debacle with another (unprofessional) laundry service, Coronado took in the entire lot of garments and had them perfectly pressed and lightly starched in a matter of hours. The staff is fully trained, captures the correct information and overall knowledge of cleaning/pressing is top notch. Specialty services available. Convenient location and business hours. They go the extra mile to ensure they're doing a great job with follow up surveys after your service! Even my expensive couture items will go here. A cleaner you can trust. Rare.
Posted: 5/18/2007 • Last edited: 1/02/2008 • Link to this review