The Sales Staff fits the Stereotype, and after the Sale is complete they retreat, never to be seen or heard from again. The Service Department always seems to be running on full-throttle, and it takes a while to get used to how they function in such a tiny space. But they always work efficiently, getting the Vehicle turned around in record time. They also offer shuttle service or "rentals" while you are without your own transportation.
Posted: 4/17/2012 • Link to this review
Everyone at Camelback Mazda were AMAZING to work with!! They give excellent service and want to work with their customers to make car buying enjoyable and not a hassle. They earned their 5 star rating from me!!!
Posted: 9/07/2011 • Link to this review
Camelback VW will try and sell you a car through dishonest sales tricks. If you want to buy a VW, comparison shop - you may find what you want for a better deal.
Posted: 1/17/2007 • Last edited: 1/02/2008 • Link to this review
We very much appreciate and depend on hearing from our customers, as their comments are vital for us to continue improving our operations.
While your sales experience is unusual and not the standard of our sales or service departments, there is no excuse for not being able to make your purchase a pleasant and smooth process. I want to personally apologize for any inconvenience and annoyance this decsicion may have caused you. Feel assured your thoughts and comments will be used to learn and improve our processes so that the next time you visit us you will enjoy a satisfactory experience.
Thank you again for your comments and it is my hope that you will give us another chance to provide you with a positive car buying experience in the future.
I take my car to Camelback Volkswagen for service because of the following reasons: -They wash my car when they are done. -They have later operating hours. -I can drop my car off in the morning, get a shuttle to work, then get a shuttle ride back after work. -If I want to wait for it they have a TV & Internet access to entertainment while I wait.
Posted: 9/13/2006 • Last edited: 1/02/2008 • Link to this review
* 24-Hour Service Available