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Carpet-Rx of Louisville

1 star rating 1 Review

(502) 767-2455 Call

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302 Chippendale CtLouisville, KY 40214

Reviews

  • Carpet-Rx of Louisville - Louisville, KY -  lfullerton

    Reviews: 1

    POOR SERVICE
    lfullerton (1 review)
    2/25/2013

    I purchased a groupon in Nov for 15 heating ducts cleaned. We called them on 11/27/13 and made an appt for 01/04/2013. No one showed up, I left a bunch of messages and no called. It was not until I wrote to groupon when this compant finally called. We sat up an appt. for 02/25/13 ( thats was the soonest they could fit us in). Well today the guy(Brandon) showed up and when the guy showed up today he started adding extra charges $6 to take off painted vent covering, after I told him we had already had them off he still wanted to charge $6 per vent. I told him I would take them off for him then. Then he said there was a $20 charge for being out of their service area.I told him before I purchased my groupon I had called and they told me I was in their range (they are only 22.34 mile from my home). He said "well you are out of the range". When I forget that he stormed out of my house leaving my front door wide open. I said to him " thats how it is you aren't going to stay until I get this worked out?" He just kept walking. I called the company and spoke with Tayna and she offered no help to resolve the issue. If you want rude people to come into your home and poor service I suggest you hire this company. Come to find out the man (BRANDON) that was at my home was the owner. I must maturity is not his strong point!!!!!!

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Business details

Cleaning Methods

  • Steam Cleaning