Were not told that we had to remove all objects from the carpet, not move all furniture. Houndstooth did not pick up any objects on the carpet, no matter the size nor weight. Cleaned around or not at all near any objects on the carpet. They did not do a complete job of cleaning the sofa and love seat. In reality, paid for a complete job, but got less than a complete job in service. Very unhappy with the job they did. Seems to us they were more interested in how little and quickly they could get away with and on to the next job or home.
Area Lawrenceville, GA
Cost $250 - $499
Date October 2017
Posted: 11/02/2017 • Link to this review
When I lived in Houston, I tried many different companies. If I found a good one (often they weren't any good), next time they'd be out of business or they'd just do a lousy job. When I moved to Atlanta, the first company I tried was Houndstooth. I get my carpets cleaned three times a year and have used them three times now. Everything is going well! I don't know about Atlanta, but they would be the best in Houston.
Posted: 8/14/2014 • Link to this review
I don't write these reviews often. But I had to tell about my experiences with Houndstooth. I've been warned by friends to be careful about carpet cleaners, that they'll charge you more than they advertise, that they'll do a poor job and not do anything to correct the problem, that they'll damage your carpet. I did have someone recommend Houndstooth to me and I used them last year and once this year. Two different technicians have come out. Both were polite, professional and did a wonderful job, with no pressure put on me. Will continue to use them if they remain this reliable. Just wanted to give a thank you.
Posted: 6/20/2014 • Link to this review
Used them to clean my house and my daughter's next door. They arrived on time, took their time, didn't try to make me buy more than I wanted and did fine work. I'm pleased and will use them again. Thank you.
Posted: 5/29/2014 • Link to this review
Did good on spots and traffic areas. They pre-spotted bad areas. Last time we had it dry cleaned by a different company and not a very good job. Steam cleaning is the way to do it. They also done some fruntiture cleaning for us and it come up real good.
Posted: 5/22/2014 • Link to this review
No one better than the Hound. Been around forever - I've used em for three decades. Always glad to support a good business. Good work, good price - professionals all around. No reason to use anybody else. Thank you guys, the wife and I love you!
Posted: 5/12/2014 • Link to this review
I didn't know they even came to Canton. Fred did a wonderful job and was very polite. He was obviously very experienced in the work and answered all my questions. I get the carpets cleaned every year. I'll use them again.
Posted: 4/25/2014 • Link to this review
I've always hated calling the carpet cleaners because you never know what you are going to get. I think I've finally found the right cleaners! Houndstooth has cleaned them the last tow times. No hassle and good cleaning job.
Posted: 4/04/2014 • Link to this review
My son spills coke on his bedroom carpet while he plays video games almost every day. Finally I got sick of it and got the carpets cleaned. The stains came up beautifully. My son continues to spill coke. I will continue to use Houndstooth. Thanks for making it affordable!
Posted: 3/28/2014 • Link to this review