I Went to CARRIAGE QUICK CLEAN WITH A COUPON AT WHICH TIME I WAS AUTOMATICALLY ENROLLED IN THE "NEW CUSTOMER CLUB" WHICH DISCOUNTS YOUR CAR WASHES $6 FOR 6 MONTHS. THE SIGN IN FRONT OF THE STORE READS "ALL WASHES 48 HOUR GUARANTEE" . WHEN I WENT BACK FOR MY GUARANTEED CAR WASH WITHIN 48 HRS. I WAS TOLD THE "48 HOUR GUARANTEE" WAS NOT APPLICABLE TO "NEW CUSTOMER CLUB" CAR WASHES. IF THIS IS HOW THIS COMPANY TRIES TO RETAIN NEW CUSTOMERS HOW COULD THEY HAVE ANY "OLD" CUSTOMERS???
Posted: 7/21/2008 • Link to this review