Decided to try bc it is convenient to where I work. Dropped off 6 dresses, 1 blouse, and 1 skirt. The skirt and 2 of the dresses came out fine. I asked for them to redo the rest bc they appeared to have had little or nothing done to them. I had offered to point out spots when I dropped them off and was told it wasn't necessary, that they would find them. Well this certainly was not the case. They missed 2 spots on the white blouse so I pointed out everything wrong this time and she put stickers on the clothing. 4 of the dresses still had spots and/or smelled the same as when I brought them in! You could tell they had been worn. I asked them to use fresh "solution" this time. So I went back today to pick up the items. The blouse was good. 1 dress was fine, another was okay (the smell had improved), another had the deodorant spot removed but they damaged (burned) the silk in another area of the dress, and the 4th dress had most spots removed but it smelled like they only cleaned the top half of it (where the spots were). They also snagged it up. I had only worn it once previous to bringing it here. I am a detail-oriented person but I was not expecting anything unreasonable. I have never had this problem at another cleaner. I now have to take a couple of the items to another cleaner after I already paid $70 here. I will never go back! And if you have nice/expensive clothing that you care about or if you actually want your item(s) cleaned, don't go either.
Posted: 8/17/2010 • Link to this review
I have been taking my clothes to this cleaner since they oppened. They have amazing same day service if needed and they usually have your clothes ready in a day or two anyway. They always come out pressed perfectly. I've gotten many stains on my white shirts before and they have ALWAYS come out after being cleaned here!!
Posted: 8/20/2008 • Link to this review