Case Design/Remodeling is a full-service, residential remodeling company serving quality-oriented clients in Santa Clara County. They cover the spectrum from exterior and interior trim repairs, drywall, doors, and windows to basic electrical and plumbing work. Their remodeling projects include laundrys, decks, porches and garages, with a strong focus on kitchens and bathrooms, or a complete whole house remodel or addition.
The Case in-house design capabilites, project management, and.. lead carpenter model enable the company to completely design, manage, and build your project from start to finish. Theyre a licensed and insured general contractor and work with several highly skilled trade specialists so they can be a one-stop solution for a wide range of repair and remodeling needs.
I am immensely pleased with Case Design/Remodeling. This is the second time I've worked with them (neglected to review them the first time), so I've experienced their work on a regular remodel (rearranging rooms in the house) and a small remodel (minor repairs and rework across the house in prep for sale). Both were handled very well - I especially appreciate how flexible they were in the planning stages to make sure we had a plan that would stay in budget! The finished work is always high quality, and they are not at all hesitant to make sure things are right at the end during the walk-through.
Posted on GuildQuality: 9/16/2017
We had previously remodeled a full bathroom with Case, which turned out beautifully and won a design award. There was no question that we would hire them again to remodel our kitchen and laundry room. Our priorities for this type of work are quality and service, and Case always provides a high level of both. Everyone is professional, responsive, and communicates well. I think the true test of a company's customer service is what they do when something goes wrong, which is inevitable for complex projects like construction on a century-old house. Case always handles these situations promptly and to the customer's complete satisfaction. We look forward to a third project with Case in the future!
Posted on GuildQuality: 3/19/2016
We had nothing but professional, courteous and responsible service from Case. We had heard many horror stories about renovations from friends and acquaintances, but our project was nothing like that -- the work was clean and on schedule and done with a minimum of impact to our household.
Posted on GuildQuality: 2/13/2016
CASE Design/Remodeling has completed two projects for me in my home, and I plan to continue working with them as I repair and remodel other parts of my home. They are extremely professional, their design team is amazing, and they have made my dreams reality. The quality of work stands the test of time, and their expertise in the field is evident. They have always answered any questions promptly and kept me informed at each stage of the projects. Thank you!!
Posted on GuildQuality: 1/23/2016
We were happy with the design and the final product met our expectations. But getting to the end was not enjoyable. The timeline was doubled, communications were poor, and there was a lack of supervision.
Posted on GuildQuality: 1/07/2016
This is my fourth project with CASE. I would never use anyone else because 1. They produce an exceptional product, 2. They have an incredibly well trained, talented, courteous, experienced team, 3. They are great at problem resolution, 4. Jim and Eric exemplify true leadership and integrity, and finally they are just fun to work with.
Posted on GuildQuality: 10/13/2015
The employees explicitly Jeff and Tim are not only courteous and professional. They also helped me make decisions that enhanced the project. This was the first time I have had fun with a remodel.
Posted on GuildQuality: 7/31/2015
This was our second time working with Case for a remodeling project, and once again we were very pleased with the professionalism, responsiveness, and personal service we received throughout the entire process. From concept to planning to execution, we knew we could trust Case to do right by us.
Posted on GuildQuality: 6/19/2015
The Case team and their subcontractors are courteous, professional, and efficient. Our bathroom remodel was completed on budget, on time, and with a very high level of quality. When there were issues, Case addressed them calmly, quickly, and always to our 110% satisfaction. I felt comfortable leaving our home in their care. We will definitely use Case for our future remodeling projects, and recommend them highly.
Posted on GuildQuality: 5/01/2015
This is the third major project that CASE has done for us. At this point I couldn't even consider having anyone else do design/remodeling projects. Jim and Eric and Kristie and team are just too good in every aspect. I trust them completely and the workmanship is always the best. All team members are a real pleasure to do business with.
Posted on GuildQuality: 4/17/2015
I am very pleased having worked with Case on our project. As consumers we've all heard horror stories of remodel projects gone bad, however these stories do not apply with Case. I look forward to working with them again on future remodel projects and will refer them to anyone who is in need of design/remodel services.
Posted on GuildQuality: 3/03/2015
Case was excellent! As a Realtor who deals with time-lines all the time, Case was their word. The only issue was one sub who over promised but then CASE made up the difference with getting other items completed.This is a very well run company with a system that works.
Posted on GuildQuality: 1/15/2015
My husband and I love our new kitchen so much that even though it has been a year and a half since the job was finished hardly a day goes by when one of us doesn't tell the other "I love this kitchen." The only thing that depresses us is that we know we will have to move someday and we won't be able to take this kitchen with us. Glen, Graham and Jay did a fantastic job, Ramona and Charlotte picked all the right colors, fixtures and materials and Jim, Eric, Jeanne, and Jill made sure that all my concerns were understood and handled. You guys are great.
Posted on GuildQuality: 12/05/2014
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