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Castle Breckenridge Management

1 star rating 1 Review

(619) 697-3191 Call

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5185 Comanche Drive Suite DLa Mesa, CA 91941

Reviews

  • Castle Breckenridge Management - La Mesa, CA -  jpo123

    Reviews: 1

    bad communication skills
    jpo123 (1 review)
    10/15/2010

    I have dealt with this company for 2 years now. Long story short, they are not consistent and they are horrible at returning calls and communicating when home owners have issues. They do fix some things, I have heard there are other projects around the complex. Though the common area around me has decaying fences and neglected and rotting hand rails. My experience with having them fix something was when I asked them to repair the fence, they fixed the individual planks that I sent pictures of, but they just left all of the other obvious damage. They also fixed only the planks in front of my unit, and ignored the rest of the decaying fences of my neighbors. They fixed these things after I called 8 times, left messages and sent numerous strong worded e-mails to the rep. At first I just had some questions and wasn't planning to make a fuss, but when they wouldn't call me back I became very upset and frustrated. As far as calling the office, if you need to speak to someone, you are out of luck. I had that issue before with fixing the fences. The most recent time I have tried to get my particular agent (Dewayne for mission heights) to call me back, it has ended in frustration, even after the issues last time, and this issue involves protecting the home owners. (over 8 robberies have occurred in 5 months!)

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