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I recently purchased a Solair PS2000 awning from Casual Image and had poor support from the owner. I had the unit installed and the installers did a terrbile job with not sealing the mounts, cracking the vinyl siding and not cleaning up their work after the install. In trying to get this resolved I was suddenly not having my calls returned and very slow response to fixing the issue. They did come back and fixed the issues but they showed up unannounced and left without even saying they had completed the work. I do not think I will be doing any business with this company again and definitely would not recommend them to anyone.
Posted: 5/28/2013 • Link to this review