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Both of Catherine's auto shops offer the highest level of professional repair you can find. They always are willing to go the extra step to explain what is happening with your car. First rate technicians- great service advisors! HIghly recommend them.
Posted: 10/09/2007 • Last edited: 1/02/2008 • Link to this review
My son made an appointment and took my car to Catherine's. He told them what we thought the problem was (exhust). They didn't "get to it" the first day. The next two days, "couldn't find it" The last day said "leave it and we will look at it Monday". Charged him, then said, if you bring it back, we will look at it. Another shop found it (broken exhust) in just a few minutes, and had us on the road in less than an hour. Catherine's charged for work they didn't do, and I question why they couldn't find a broken exhust after three days!!! Don't go there!!!
Posted: 7/06/2007 • Last edited: 1/02/2008 • Link to this review
I am intimidated by auto repair shops but these guys were great. They isolated my poor car's problem and had it fixed in no time. Cost was what I expected..No surprises! Have used them for all my vehicles and been very satisfied.
Posted: 3/16/2007 • Last edited: 1/02/2008 • Link to this review
I found Catherine's through AAA and am delighted with the staff's professionalism, friendliness, and honesty. Catherine's has a no-pressure, knowledgeable environment with open communcation channels and excellent results.
Posted: 1/11/2007 • Last edited: 1/02/2008 • Link to this review
.. and everyone there is great. I have an OLD car and have found that they can fix 'most everything and do it right, without ripping me off. They guarantee their repairs, too. As a single woman, I'm happy to have found mechanics I can trust.
Posted: 9/18/2006 • Last edited: 1/02/2008 • Link to this review
I'll do anything to my car that Catherine's suggests. They are very honest and reasonable people. The whole reason she opened a place is so people can take their car to someone they trust.
Posted: 6/16/2006 • Last edited: 1/02/2008 • Link to this review
I love this place! The mechanics are honest - they do great work. My old mechanic could often take 3 tries (or more) to fix a problem. At Catherine's, they do it right the first time. They have a great newsletter mailing - very helpful info. Best, they also have free car care classes on many weekends. The mechanics are not paid by the job/book rate like most places. I won't go anywhere else.
Posted: 1/25/2006 • Last edited: 1/02/2008 • Link to this review
The staff is friendly, down-to-earth, and always as informative as you need them to be. Catherine's is not overpriced, nor are they the rock-bottom cheapest. They do great work for a fair price. But their best quality is, by far, is their staff. It is comprised of genuinely nice people who seem happy to be there, which is very refreshing for an auto repair shop. I'm an extremely satisfied customer and have recommended many more of the same.
Posted: 6/05/2005 • Last edited: 1/02/2008 • Link to this review
Great customer service and fair pricing. The mechanics are extra friendly and don't pressure customers into unnecessary, expensive repairs. Get on their mailing list for helpful hints about maintaining your car.
Posted: 1/10/2005 • Last edited: 1/02/2008 • Link to this review