I always look forward to posting a positive review in support of a company or business. Sadly, I feel obligated to share the outcome my negative experience with Charlotte Drainage/Irrigation in an effort to prevent others from finding himself or herself in the same or similar situation. If given the option, I rate 0 out of 5 stars. In summary, Charlotte Drainage/Irrigation was paid to correct the problem of water in my cellar. Not only did they fail to correct the problem but have created additional problems, promoting an environment for further damage to my home. I did not receive what I paid for. They did not rectify the problems they told me they would and for which they were paid a hefty amount. In addition, this company accepted an overpayment, in error on my part, and did not respond to my request for correction. Upon further research, I discovered that Charlotte Drainage/Irrigation's primary contact with me is associated with the following businesses: Charlotte Landscape Drainage, Charlotte Irrigation, Infinity Landscaping, Rainbow International Mitigation, Universal Property Service, Inc., Universal Property Service of Macomb, Charlotte Irrigation Repair, Charlotte Rain Irrigation, H2O Irrigation Services The associated phone numbers with my dealings with Charlotte Drainage are: 704-401-4004, 704-408-3379, and 866-439-1118. My trust in this company was sorely misplaced.
Posted: 11/13/2017 • Link to this review
I hired this company to come out and do head repairs, back flow testing, back flow repairs, and couple line repairs. They were very friendly on the phone, the technician showed up when they said he was, he was dressed very professional, he was super nice! I like that he took the time to explain everything to me and show me what he was doing because I was getting a lot of work done at my home and it was costing us a lot of money. Thank you so much Charlotte irrigation for your professionalism and help you were amazing from start to finish! Nicole N Meyers Park, NC
Posted: 1/15/2016 • Last edited: 3/01/2016 • Link to this review
I hired Charlotte Irrigation to repair my sprinkler system and was very impressed with the work they do . Very professional and I would recommend them to anyone
Posted: 2/26/2014 • Last edited: 3/01/2016 • Link to this review
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