Screwed up Georgia state return.Said owed Georgia money when amended return got money back.Then screwed up Iowa return and had to amend that also.No follow through poor communication.Said tax return would be done in a week took over a month.Go anywhere else to get your taxes done but don't go to Charter accounting.
Posted: 12/21/2016 • Link to this review
I've used Deborah as my accountant for the past two years. She was easy to work with in the beginning. She handled both my corporate and personal tax returns. I did find small mistakes when reviewing but she promptly corrected them. However, after last year's tax filing, she became extremely unresponsive. I tried contacting her numerous times asking for general journal entries which she claimed she would do. It took almost 6 months of nagging her for her to finally complete them. I then tried to forgive and move on, but I met with her for tax planning last year and she did the same. She told me she would let me know within a few days the outcome of her review. I never heard back from her. After receiving no response from her again, I have given up. For the money she charges, she needs to step up her game and be better at communicating with her clients. If you do use her, avoid paying her until you have everything you paid for.
Posted: 1/24/2011 • Link to this review
I've used them the last 3 years, and they've done a good job for me. Had some complicated tax returns, including some previous year ammendments, and they have come through every time!
Posted: 4/02/2005 • Last edited: 1/02/2008 • Link to this review