|Kudzu Category Sponsors|
We came at 4am because our kitten (just given to us) was acting very strange and our vet was closed. Not only did they charge ungodly amounts, they sent home the wrong medicines, failed to tell us which kinda of parasites he has, did not mention we needed to keep him on a cheating pad, didn't give meds to help his diarrhea, and told us to syringe feed him every 2 hours and do the same for water. My kitten passed away from their negligence after following the instructions they gave and giving the wrong medication they told us to use.
Area Dallas, GA
Cost $500 - $999
Date December 2017
Posted: 12/04/2017 • Link to this review
Where do I start? I should have known something was off in this place, when you come in there are shadow figures of rats going around the reception area. Not dogs, cats, birds, bunnies but RATS! It definitely describes this operation in my opinion. If you are thinking about bringing your animal here, I would strongly reconsider! I felt like this was a high level hustle operation here.This vet prevented my dog being saved by surgery running every test possible so they could increase my bill. They did not preform surgery on him in a timely manner. My estimate started at $11,000, $7500 and then to $5000. My dog's final hours, he greatly suffered and he should have been immediately taken into surgery. I did not feel like they cared at all about my animal, it was much can we get. I wished I would have driven into Atlanta and taken my dog somewhere else. He suffered for hours. I couldn't bear going back up there after my dog passed. After my dog died, a very rude receptionist would call me and leave messages saying I needed to pick up my dog's paw prints because they were getting messed up in the front area. What? Are you using them as paper weights? I finally sent my son in there to pick them up. I will never set a foot back into that place. If your dog can make it through the night go to your vet, if not go to another emergency care that is not Cherokee or Cobb, same place. Awful people and service.
Posted: 7/19/2017 • Link to this review
Let me begin by expressing my thankfulness for the young female vet who helped us through the painful process of putting our dog to sleep. She was extremely patient, thorough, and compassionate. She gave us the time we needed to process the xray results (cancer) and ultimately decide it was time. I forget her name but she was amazing! The front desk gal on the other hand lacked compassion and made us feel like just a number and she was just putting in her time until her shift was over. When she came in the room for us to fill out the paperwork, the conversation went like this: Her: so ya'll decided on euthenasia? Us: yes Her: ok sign here Her: do you want a paw print? us: no thank you Her: ok here is the bill if you want too pay now you can so you can get out right after its done Never were any sort of condolences made or any comforting words spoken. It just would have been nice to hear during such a painful time. It was obvious she had never been close to an animal before...not sure why she was working at a vets office. Wish we would have tried another emergency vet.
Area Woodstock, GA
Cost $500 - $999
Date January 2017
Posted: 2/19/2017 • Link to this review
Cannot say enough about this clinic. Very best vet of all and the staff are wonderful. Easy to make an appointment and they take wonderful are of cats.
Posted: 11/09/2015 • Last edited: 11/19/2015 • Link to this review
Doctors & Techs provided excellent service contributing to saving my dogs life, can't thank them enough! Any vet care is going to be expensive that's just part of being a pet owner. They provided excellent care to my baby & kept me informed. They explained in detail and answered all my questions would definitely use again w/o question! Great Job! Thanks for helping save Moses's life!
Posted: 4/04/2013 • Link to this review
My precious dog walked into their clinic at 10:30am I carried her out dead at 3pm. They took her for blood work and never returned her to me. I did not get the chance to tell my beloved baby goodbye. They kept sending us away and never said she was in terminal imminent danger. They continued to take other pets ahead of her. We waited in the room while she went into cardiac arrest. They charged an extra $250 to save her but she never recovered to know I was there. The excuse was they had experienced multiple deaths that day. Said I should have brought her in on Saturday. They should have served her since she was there first. Misjudged her illness and let her die. I was denied the opportunity to say good bye to her and she died with strangers while I was asking to have her back. Prior to her death I stated I wanted her back to take home and they refused to release her. Cost me $700 for them to torment her with unnecessary tests. They knew she was terminal but kept her from me and ran up the bill. Vet was more concerned with her hard day than the pets she failed to help. Frontdesk did not communicate that we were waiting on her. Vet's response was it was my fault for not bringing her in earlier. She showed no signs of even being sick until 3 days earlier. Only got to see her when she was redlining. Horrible memory. Unprofessional to tell grieving parents that it is their fault. The guilt I have for leaving her with these uncaring people will haunt me forever.
Posted: 3/07/2013 • Link to this review
I have tried working with Cherokee AH to no avail. Our dog, Snapper was stuck by a car in May and was taken to Cherokee AH for emergency surgery. We were called in the middle of the night and informed that some of the vet's instruments were not sterile. A few days later, his cultures came back as being infected. Two weeks later, we had to amputate Snapper's front leg because of the severe infection... at another vet of course. Coincidence?? I have asked for a refund for the surgery and they are saying there was no wrong doing. Just be careful if taking your beloved pet here.
Posted: 9/14/2011 • Link to this review
Thank you, Dr. Craig Quinlan, for taking in the injured Canadian goose today that was hit by a car, and left in the road to die. His leg was amputated and you so kindly offered to try to fix him up. I hope God richly blesses you and the two men who brought him in... Matthew and John Marion!!!
Posted: 12/17/2010 • Link to this review
I'm surprised by all of these reviews! I took my 20 yr. cat there on New Years day 2008. She had renal failure. The vet (a man with dark hair) was very compassionate, let us know our options and let us take our time with our decision. He wasn't pushy at all. He also made my cat feel as comfortable as he could while we were there. I thought the bill was also reasonable for an emergency vet. Since it's an emergency vet...you should expect to wait like you do at a hospital. If I have to use another emergency vet service (hopefully I won't), I would go there again.
Posted: 7/23/2010 • Last edited: 11/16/2010 • Link to this review
We have visited the ER on two different occasions. The care and staff are VERY good, the facility is beautiful (for an animal ER), large seating area, vending area, circular service desk. Because the facility is so spacious, it's pretty expensive to run and maintain.First visit my husband actually haggled with the doc and negotiated a deal, removing previously prescribed RX from treatment list saying, well I think we can do without these two and ah, maybe blood pressure once instead of twice as was stated on the order. our most recent visit was similar in nature but with a more compassionate spin. First piece of info given to you is in regards to payment. But, they are good!
Posted: 7/22/2010 • Last edited: 11/16/2010 • Link to this review
I have a 17 yr old cat in renal failure who also has been having nighttime vocalizing issues. He had a bad reaction to a med my regular vet gave me to address both problems. One visit to the Cherokee Emergency Vet Clinic did more for him than the last several months of care at a regular vet clinic. They could give lessons to clinics on how to treat clients as well. Unfortunately money is an issue for me, but the vet and staff helped get CareCredit and then maximized what we could do for Coquie on what I could afford. Thank you, Dr. Quinlan and staff.
Posted: 3/21/2010 • Last edited: 11/16/2010 • Link to this review
Our GSH had cancer and in a freak accident fell out of my car, created an embolism in his spine was was literally paralyzed within 45 minutes. After a long consult with the Dr. Johnson we decided to euthanize him. It was a painful decision, but the staff and Dr. Johnson were wonderful - we discussed all the other options first. They gave us plenty of time to say goodbye, and the Dr. gave me a hug at the end. Cherokee EVC wrapped our dog up with a great deal of respect and loaded him into our car for us to bring him home for burial. It's sad to hear all the negative comments, they were so wonderfully kind to us.
Posted: 5/21/2009 • Last edited: 11/16/2010 • Link to this review
My doctor recommended Cherokee Emergency after my dog was run over. They took him in immediately and frantically worked on him for what seemed hours. I was happy to pay any price for having Sampson in my arms again. Excellent job!
Posted: 3/10/2009 • Last edited: 11/16/2010 • Link to this review
I realized in late fall 2008 that my loving pet of 15 years was growing old and nearing the end of her life. One rainy December afternoon, when I came home from work, she was waiting on me. She looked into my eyes and I could tell, it was time. She was ready to walk her last trail. I wrapped her delicately with her favorite blanket in preparation for her final journey and drove to Cherokee Emergency Vet. Upon our arrival we were greeted by their caring staff who immediately assisted us with her needs. They prepared her for the procedure and explained everything that what was going to take place. There was no rush, no sense of urgency, only love and peace. They allowed us to be together during those final moments. I held her close as she crossed the bridge to heaven. She went so peacefully. The doctors & staff were so compassionate and understanding. They helped make the most painful time in our life much easier.
Posted: 1/14/2009 • Last edited: 11/16/2010 • Link to this review