My neighbor goes to them and she raves about how they are like family. Know her and her cats by name from just walking in the door. That they really care about the pet and getting them well and comfortable. I then had to give my neighbor a ride for her cats follow up visit. They truly are caring. It was not a very long wait, and all the staff was so friendly. My neighbor cat is not very friendly and they handled her so well and with no fear, which I think helped calm the cat down. When I get another cat. I will be going here
Posted: 12/11/2017 • Link to this review
When finally able to speak with someone (2 holds & a dropped connection), I was told that only a drop-off "service" was available. Whether it was stress-related weight loss & lethargy, or an "end-of-the-road" visit, leaving one's cat with strangers & waiting for a "follow-up" phone call is unacceptable. I went elsewhere . . .
Posted: 7/19/2010 • Link to this review
I have taken my cats to Cheshire Cat Hospital for more than 10 years. I appreciate Dr. Jill and her staff for their deep expertise on cats and the little touches that make the cat more comfortable - like feeders outside the window so the kitties have birds to watch while being weighed and examined. I'm always a little startled at the bill, but health care is expensive no matter how small the patient. They give free new-kitten exams, which is nice - both my new kitties were shelter cats with various issues and critters on board. I recommend Cheshire Cat all the time to friends with felines.
Posted: 9/08/2009 • Link to this review
I would not recommend anyone use Cheshire Cat Hospital. In my opinion they are incompetent, and are too busy to provide effective follow up care. phone calls are not returned in a timely manner, or not at all. After using them for my sick cat for one week (And spending $500 in vet bills), they could not diagnose the reason for his illness. My cat finally got so ill he could not stand, so I brought him to another vet (On a Sunday since they are closed on Sunday) who diagnosed the probable cause in a few minutes. However by this time the cat was too far gone, started having massive seizures, and was put to sleep.
Posted: 6/23/2008 • Link to this review